You can now download our white paper “Towards an Agile authoring methodology”

You can now download our Adobe-commissioned white paper “Towards an Agile authoring methodology” via Adobe’s website. Agile development is a way of managing IT development teams and projects that creates new challenges for those involved in providing User Assistance for those products. See: Towards an Agile authoring methodology

You can now download our white paper “The changing nature of content”

You can now download our Adobe-commissioned white paper “The changing nature of content” via Adobe’s website. “Some organizations are changing the way they write User Assistance, and are, for some content, not using the generally accepted best practices. Through web analytics and other measures, organizations are reporting a noticeable benefit from making these changes.” See: The… Read more »