Trends in technical communication training course

Included in our advanced technical communication training course

This course is also included in our intermediate/advanced technical communication skills course bundle. This provides you with access to a collection of online training modules, under a low cost monthly subscription plan.

Find out more
elearning

Now a free course

This course covers the advanced new writing techniques emerging in software-related technical communication.

image of desk with computer

Past clients for the previous classroom version of this course included technical communicators from Citrix, GE, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger, Tekla and Visa International.

Sign up

Comments from delegates

Comments from the classroom version of this course:

Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate.

The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.

Amanda Lindsay, Citrix Training

Excellent over-view and will be useful for practical application. Much food for thought – useful for starting ideas on improving (the) existing approach to Help files.

Advanced technical writing & new trends in technical communication training

Thank you for the fabulous course on Friday. I can’t wait to start implementing some of the new techniques. 

Helen Griffith, NewVoiceMedia Advanced technical writing & new trends in technical communication training

You delivered a great workshop, I really enjoyed the day…plenty of food for thought and at an ideal time.

Linda Stansfield, Orchard Systems Advanced technical writing & new trends in technical communication training

1 2 3 5

Who is this course for?

This course is for anyone involved in technical writing who is:

  • Having trouble convincing others of the value of their work
  • Dissatisfied with the performance of their documentation
  • Wanting to create better, more effective user documents
  • Wanting to learn the new writing styles emerging in technical communication
  • Needs to manage software documentation projects

If you want to discover new approaches to technical writing, this advanced course is right for you.

Recommended by the ASTC

Logo for Australian Society for Technical Communication techcommnz logoThis course is recommended by The Australian Society for Technical Communication and The Technical Communicators Association of New Zealand to their members.

About the course

The online course comprises eight modules, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations.

Course outline

Introduction and exercises (8:53)

The traditional approach (4:05)

Why change? (11:44)

Trends – Onboarding and voice (19:33)

Trends – Pathfinder topics (4:08)

Trends – DocOps (2:35)

Trends – Analytics (7:54)

Summary (2:29)

Bonus content (25:16)

Professional certification as a technical communicator - Technical Author qualifications

certified member logoCherryleaf’s training courses can help you become a Junior, Certified Member or Certified Fellow of the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the national professional body for technical communicators in the UK. It has members around the world. Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD). Cherryleaf’s courses can help demonstrate you are extending and updating your skills.

Contact us

contact cherryleafUse our training services contact form to tell us more.

If you can’t see the course you want, we may still be able to meet your needs.