In this page
Why attend this course?
Who should attend?
What will I learn?
About us
Topics covered
What makes this course different
Delivery format
Pricing and how to book
Need to train your whole team?
Contact us
Learn to write clear, effective policies and procedures – at your own pace
Gain the skills to plan, write, and maintain clear, compliant, and user-friendly policies and procedures with proven frameworks, templates, and hands-on practice.
This is the elearning version of our policies and procedures writing training course.
Why attend this course?
Attending Cherryleaf’s Policies and Procedures writing training course can be beneficial for several reasons:
- Learn best practices
- Discover how to write clear, concise, and effective policies and procedure
- You’ll learn best practices that have been developed through years of experience and research.
- Improve compliance with clear and concise writing
- Policies and procedures that are easy to understand reduce the risk of errors and misunderstandings
- Enhance productivity by streamlining processes
- Well-written policies and procedures can help streamline processes and enhance productivity.
- Boost organisational credibility
- Clear and concise policies and procedures demonstrate that your organisation takes compliance seriously and is committed to quality.
- Get feedback on your writing
- During the training course, you will have the opportunity to receive feedback on your writing from experienced professionals.
- This can help you identify areas for improvement and refine your skills.
Who should attend
This course is for anyone involved in writing or editing policies and procedures, and who is:
- Having to deal with policies and procedures that overlap, repeat or contradict each other
- Dissatisfied with the performance of their policies and procedures
- Having trouble getting colleagues to understand the differences between policies, processes and procedures
- Having trouble convincing others of the value of policies and procedures
- Wanting to write clearer policies and procedures
Past delegates from the live trainer version of this course include staff from:
- Avon Fire and Rescue Service
- BankWest SD
- Barrett Developments plc
- Border to Coast Pensions Partnership
- Calderdale College
- Equiniti
- Federation of Small Businesses
- Good Energy
- HSBC
- KAL Software
- Idemia
- Livestock Information Service
- MSI
- Nottingham Community Housing Association
- Rainbow Hub charity
- Shropshire Fire Service
- Swindon Borough Council
- Tate Museum
- The Ace Schools Multi Academy Trust
- The Care Agency Gibraltar
- The General Optical Council
- The Nautical Institute
- The Nursing and Midwifery Council
- TTTech Auto
- University of Southampton
- VWV Solicitors
- Warwickshire Fire and Rescue Service
- West Midlands Fire Service
- Worthing Homes
What will I learn?
By the end of this course, you will be able to:
- Write clearly, even if writing doesn’t come naturally to you
- Plan and structure documents that work for your audience
- Choose the right format for different types of information
- Use Microsoft Word effectively
- Review and maintain your documents over time
We developed the flow, learn, try, refine, so everything is organised, predictable, and useful. We guide you from first draft to polished, compliant results without the overwhelm.
What makes this course different
Over 50 interactive practice exercises
This course includes more than 50 optional practice exercises throughout. They’re designed to help you apply what you’re learning as you go – not just absorb theory.
Practice exercises you send to us for feedback
You’ll get feedback on these exericses from experts. You’ll discover what you’re doing right, and how you could make it even better.
Based on proven, expert-led training
This elearning has been adapted directly from Cherryleaf’s instructor-led course. Cherryleaf has years of experience writing policies and procedures for clients including the NHS, Samaritans, and Clearscore.
Learn at your own pace
Work through the course in your own time. Pause, revisit, and practise whenever it suits you.
About us
Cherryleaf has many years experience in writing and editing policies and procedures documents for clients such as Affidea, Almabani, Clearscore, NHS, Samaritans, Shropshire Fire and Rescue Service, Walsall Council, and a number of rapidly growing companies.
We also have experience of teaching AI skills within organisations.
Topics covered
Introduction
- What do we mean by policy, process, procedure, and guideline?
- What would you expect to see in each of these and what not to see.
- What are the characteristics of good policies/procedures?
- Why do we need policies and procedures?
- Best Practice and Good Practice
- Benefits of policies and procedures
- The characteristics of good policies and procedures
- Utility and usability
- How much detail?
Planning your policies and procedures
- The Information Design stage
- Outlining and planning the document.
- How to meet the needs of more than one audience (such as staff and auditors)
- How to structure and organise the content to assist users in finding what they are looking for
Writing
- Topic-based writing
- What content should you write?
- Gathering the source information
- Writing the topics
How to write and present different types of information
- The importance of steps in a procedure
Organising the content in a page
- Page layout and how this can help users find what they are looking for.
Software tools
- What are the best ways to publish your content?
- Using AI for policy and procedures
Reviewing your work
- Steps involved in reviewing a document.
Maintaining and updating your documents
Delivery format
This is an elearning course delivered online.
Learning materials
- The course comprises 18 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. These are full of practical examples and techniques you can use right away. You can download the course handouts as Word or PDF files.
- We also offer a live trainer course delivered online.
Feedback
- You’ll also have option of getting feedback on your exercises from an instructor.
Duration
- With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can spread this time over a few days, weeks or months.
- You have access to the course for 13 months. If you need more time, contact us.
Pricing and dates
Price
The cost is £375 (ex VAT) per delegate.
Local digital sales taxes and VAT applied where required by law.
VAT will be added if you are in the UK or the EU.
You have access to the 18 modules and the related exercises.
You send your answers to the exercises in the course back to us for review and feedback.
You’ll also receive a certificate, once you’ve completed the assessments correctly.
How to book
We’re currently user-testing the course prior to public release.
Contact us if you’d like to receive updates on when it will go live, or if you’d like to take part in the user testing.
Need to train your whole team?
Bespoke pricing is available for group bookings.
Contact us to discuss this option.
Instructor-led course option
We can also deliver this course as a Instructor-led course for teams within organisations. This is delivered in two three-hour sessions, usually on consecutive days, via Microsoft Teams or Zoom.
See Policies and procedures writing training course or contact us to discuss.
Contact us
Email:
info@cherryleaf.com
You also can talk to us via Microsoft Teams, Zoom, GoToMeeting, or another video conferencing platform of your choice. Email us if you’d like to arrange a date and time for a video call.