Cherryleaf – clear and simple information your users will love

Technical writing and the customer journey - CherryleafCherryleaf’s technical communication services help your customers and staff find the clear instructions and guidance they’re looking for. They solve problems for themselves, and you avoid high support costs and poor productivity. This content can also attract prospects to your website, and help convert trial users into long-term customers and advocates.

You work hard to win your customers. Don’t let them down with poor content.

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Our services

Technical writing services

You can use Cherryleaf’s technical writing and content development services when you need help in creating end-user, technical documentation, online Help, API or policies & procedures documentation.

You may need to deliver technical documentation such as user manuals, online Help, microcopy, knowledge bases, onboarding screens, video walk-throughs, API documentation, “Getting Started” guides, embedded Help, policy manuals, training guides or product information sheets.

From our offices near Heathrow Airport and Brighton, we provide clear information, written for you, simply and efficiently. Learn more

Training services

You’ll improve your technical writing, information design, project planning and content strategy skills by attending Cherryleaf’s classroom training or elearning courses.

ISTC Accredited Course

Don’t worry if you can’t see the course you want, we may still be able to cater for your needs. Learn more

Content design and content strategy services

Ready for change? Cherryleaf can help you prevent and solve issues around how you create, manage and publish content.

Download our free illustrated guide to content strategySee:

Learn more

Contract and recruitment services

Cherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles.

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If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, a content strategist, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you. You’ll get access to a great selection of candidates with less effort, risk and stress. Learn more


About you

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The people and organisations we work with include:

  • Software, medical equipment, IT and other technology companies needing to create technical, user, compliance or training documentation.
  • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
  • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
  • Professional Technical Communicators looking for a techcomms company who can help them out when needed.

  • Testimonials

    For Samaritans volunteers, having the information available on the intranet rather than in a manual in their branches, means they can find out what they need to know at any time; the search facility and page style ensures that information can be located and read quickly and easily. For prison staff, this is the first time they will be able to see all of the Samaritans guidelines for running the Listener scheme; this will help to further develop their understanding of the scheme and will support them in facilitating the operation of the scheme in their prison. Samaritans is delighted with the result of the project.

    Maria Foster
    Samaritans
    As a freelance technical communicator I have often used Cherryleaf to help find interesting work, and the technical writing courses the company provides are second to none.

    Kevin Chilton
    When we needed a complete re-write of two of the product manuals for our specialised and complex server software, Ellis walked us through the different approaches we could take to this project, found us an author who was ideally suited to the task and managed the project with the light-touch it required. The professional approach of Cherryleaf was in marked contrast to our previous experiences with documentation projects and I have no hesitation in recommending Cherryleaf.

    Will Sheward
    Isode
    Cherryleaf is one of the best technical authoring houses in the business, and profoundly knowledgeable, professional and approachable. Highly recommended for anyone requiring top-notch documentation or training services.

    Julian Maynard-Smith

To see other comments from customers, see our case studies and testimonials pages.


Free advice and content

FREE GUIDES

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Free illustrated guide to the business benefits of DITA

Download our free illustrated guide to content strategy

Free illustrated guide to content strategy

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The business benefits of technical communication

CHERRYLEAF BLOG

The Cherryleaf Blog for Technical Authors & Content Strategists looks at the latest trends and the value of technical communication.

  • RSS Latest blog posts

    • New vacancy for a contract Technical Author
      A client of ours is looking for a contract Technical Author who can start in mid-February 2017. The client estimates there will be 6 months work, with the possibility of the contract being extended... [[ For the full article, see http://www.cherryleaf.com/blog.htm]]
    • IKEA “How to Build” videos: a review
      Although IKEA has been publishing instructional videos on how to build their products since 2012, we’ve only just come across them. The videos feature real people assembling the furniture, plus... [[ For the full article, see http://www.cherryleaf.com/blog.htm]]
    • Writing documentation in an Industry 4.0 world
      Industry 4.0 must be one of the “words of 2016′. We’re seeing a number of discussions on how this will impact on instructional design and User Assistance. Ray Gallon has blogged on... [[ For the full article, see http://www.cherryleaf.com/blog.htm]]

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For free advice and news on writing content, technical communication and content strategy, join the thousands like M.L. and A.C. who receive our newsletter.

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Contacting us

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