Our ISTC-accredited AI technical writing course just got a major update for 2026/7

AI is reshaping technical writing, and our Using Generative AI in Technical Writing course has been refreshed to keep pace. Nearly 50 videos have been added or updated for 2026/7, building on the 40+ optional online practice exercises introduced earlier this year. The course walks you through how to apply generative AI at every stage… Read more »

Can you spot what’s going wrong in this thread?

Can you spot what’s going wrong in this thread? It’s a Slack conversation showing how one team documented a new API endpoint. It looks routine. It isn’t. Try tagging the issues yourself: The exercise is embedded below or you can use this link to the exercise.

Categories: apps

Getting into Y Combinator is only the start

Getting selected for Y Combinator is a significant moment for a startup. It brings funding, a network, deadlines, investor attention, and pressure to move quickly. It also changes the nature of the work. A team that has been building privately now needs to explain its product to prospective customers, early employees, partners, investors, and support… Read more »

Your MVP needs documentation

Documentation is a growth constraint Most founders treat documentation as work for later. First, ship the product. Then find customers. Then deal with the support questions. That sequence creates a problem. The support questions arrive when the people who understand the product are busiest building it. It’s an approach that can hold back your growth…. Read more »

Three documentation processes. Can you spot what went wrong?

Can you spot what’s wrong with these documentation processes? We’ve created three short, interactive exercises that put you in the technical writing reviewer’s seat. Each exercise presents a Slack conversation about a documentation project. Your task is to work out what has gone wrong and identify the type of problem each message reveals. They’re designed… Read more »