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Courses to help you be a better technical or business communicator

Many people need to create instructions for end users, but they’ve never had any proper training in how to do this. They might need to develop online Help, procedures, API reference, UI text, user guides or training courses. Are they doing a good job? How could their content could be better? Often, they don’t know.

Technical writing skills training

Cherryleaf teaches you the skills to create great instructional content with ease.

You can choose from affordable online courses, classroom-based training courses, or workshops in technical communication, content strategy, and written business communication. You’ll improve your skills, and become more confident in your abilities.

If you’ve been involved in technical writing for some time, our advanced courses are an ideal way to develop your skills, and keep them up to date. They are a great way to keep learning and improving yourself.

Overview of our courses

Courses in technical communication

Online

Creating online Help
Writing API documentation
DITA course
Editing and revising content
Embedded Help and UI text
Information design
Markdown
Project planning
Single sourcing
Technical writing courses (beginners)
End user documentation writing skills for developers
Writing skills for Technical Support staff

Classroom/on premises

Authoring tools training (Adobe FrameMaker)
Technical writing course (advanced)

Courses in business communication

Online

Advanced business writing
Technical copywriting

Classroom/on premises

Policies and procedures writing

The fundamentals of technical writing

ISTC Accredited Course

Learn to write like a professional technical communicator. This course teaches you the fundamentals of technical writing, and helps you understand your role as a Technical Author (or similar position).

Cherryleaf’s Technical Author/Technical Writing online training course

Advanced technical communication training course

Write like the best professional technical communicators. Manage your projects with less stress. Be on top of the latest trends and technologies.

Cherryleaf’s advanced technical communication skills course provides you with access to a collection of online modules in technical communication, under a low cost monthly subscription plan.

You pay for it for as long as you need it. You can stop when you want, and the subscription will finish at the end of that month. It’s a good way to maintain the Continuing Professional Development (CPD) required by technical communication societies.

It contains:

Go to the course website

Other technical communication courses

Courses in business communication

Courses for people who need to write more effectively and efficiently:

Free training on technical communication

Delegates also get access to all the past episodes of the Cherryleaf Podcast. There's over 30 hours of free training and advice on becoming a better technical and business communicator for you to listen to. It includes interviews with technical communicators at companies such as Amazon, Cisco, Google and VMWare.

Client testimonials

Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate.
The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.
Amanda Lindsay, Citrix Training

As an IT team, we had an array of support documentation for systems and services that we'd always struggled to have a consistent format, style and structure for. The course delivered by Ellis Pratt really clarified the best practices to use and answered many of the questions we had.
We were so satisfied with the service provided by Ellis that we contacted Cherryleaf to create an exemplary piece of documentation for one of our systems, with an aim to using the documentation as a template for our other services going forwards. Ginny Critcher was always punctual, polite and efficient in all her work. Where there were any doubts or suggestions, Ginny would provide insight into what the best approach would be in an eloquent and thoughtful manner.
Alan Oakden, MyScience Training

The Cherryleaf DITA course ticked a lot of the boxes for me: good content, good value, and available without having to travel to the South East. The introduction to the key DITA areas was presented very well – I have read similar information in books and online, but I was able to absorb it much better through the e-learning course.
Craig Wright

There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future.
Emma W., ARM plc Technical Author/technical writing online training course

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Based outside of the UK?

Private, single company, courses are also available - delivered live over the Web from our studio, or at your premises.Contact Cherryleaf for more details.

Professional certification as a technical communicator - Technical Author qualifications

Cherryleaf’s training courses can help you become a Junior, Certified Member or Certified Fellow of the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the national professional body for technical communicators in the UK. It has members around the world. Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD). Cherryleaf’s courses can help demonstrate you are extending and updating your skills.

Course administration

Our Course Administration page gives details on our training terms and conditions.

Where we teach our public classroom courses

Cherryleaf’s classroom courses are held at Savoy Place, London WC2R. This is close to the Strand and Waterloo Bridge.

Contact us for more information

contact cherryleaf Use our training services contact form to tell us more.

If you can’t see the course you want, we may still be able to meet your needs.