Cherryleaf training courses

Become a better technical and business communicator

Many people responsible for writing content feel they’re not working in the best way. They worry they’re not doing a good job, and they’re spending too much time on this work. The reason for this is often because they’ve had no formal training in technical communication.

Cherryleaf offers courses in technical communication, content strategy, and written business communication. These courses give you the skills to create great content, in an efficient way. You can choose from affordable online courses, classroom-based training courses, or workshops. You’ll improve your skills, and become more confident in your abilities.

There’s a risk your career might suffer – unless you develop your skills, and keep them up to date. These courses are a great way to keep learning.

Overview of our courses

Courses in technical communication


  • Content strategy training course
  • Creating online Help
  • DITA course
  • Editing and revising content
  • Embedded Help
  • Information design
  • Markdown
  • Project planning
  • Single sourcing
  • Technical writing courses (beginners)
  • End user documentation writing skills for developers

Classroom/on premises

  • Authoring tools training (Adobe FrameMaker)
  • Every Page is Page One writing method
  • Technical writing course (advanced)

Courses in business communication


  • Content strategy training course
  • Editing and revising content

Classroom/on premises

  • Policies and procedures writing

The fundamentals of technical writing

ISTC Accredited Course

Learn the fundamentals of technical writing, and understand the Technical Author’s role.

Advanced technical communication training course

Cherryleaf’s advanced technical communication skills course provides you with access to a collection of online modules in technical communication, under a low cost monthly subscription plan.

You pay for it for as long as you need it. You can stop when you want, and the subscription will finish at the end of that month. It’s a good way to maintain the Continuing Professional Development (CPD) required by technical communication societies.

  • Managing Technical Documentation Projects
    • Planning user documentation in an Agile environment
    • What is Technical Documentation?
    • Making the Business Case for Technical Documentation
    • Estimating Time Budgets for Documentation Projects
    • Technical Documentation Standards
    • Metrics in Technical Documentation
    • Developing User Documentation in an Agile Environment
  • Planning and Implementing a Content Strategy Project
    • This is for people planning and implementing a content strategy project. This can be for a website as well as for technical documentation.
  • Single Sourcing and Content Reuse
    • This online training course teaches the basic skills in single sourcing and writing content for reuse.
    • Learn how to re-use, re-publish and re-purpose more content. Understand single sourcing and plan a single sourcing migration project.
    • See Single sourcing and content reuse training course for more information.
  • Revising and Editing Content
    • Currently available as a beta release
      • Editing
      • Revising content
      • Revising tools
      • Editing and revising exercises
      • Getting your content reviewed
      • The relationship between editors and writers
  • DITA Fundamentals
    • This course is for people both new to DITA and already using DITA.
    • See DITA fundamentals for more information.
  • Developing API documentation
  • Markdown – Friend or Foe
    • A presentation on the pros and cons of Markdown.
  • Writing and Designing Embedded Help
  • Trends in Technical Communication
    • This course covers the advanced new writing techniques emerging in technical communication.

Go to the course website

Every Page is Page One writing method

In this workshop, delegates learn and practice the specific characteristics of Every Page is Page One topics that work for the way modern readers seek and consume information.

Courses in business communication

Courses for people who need to write more effectively and efficiently:

Contact us to learn more

Client testimonials

Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate.

The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.

Amanda Lindsay, Citrix Training

As an IT team, we had an array of support documentation for systems and services that we'd always struggled to have a consistent format, style and structure for. The course delivered by Ellis Pratt really clarified the best practices to use and answered many of the questions we had.

We were so satisfied with the service provided by Ellis that we contacted Cherryleaf to create an exemplary piece of documentation for one of our systems, with an aim to using the documentation as a template for our other services going forwards. Ginny Critcher was always punctual, polite and efficient in all her work. Where there were any doubts or suggestions, Ginny would provide insight into what the best approach would be in an eloquent and thoughtful manner.

Alan Oakden, MyScience Training

The Cherryleaf DITA course ticked a lot of the boxes for me: good content, good value, and available without having to travel to the South East. The introduction to the key DITA areas was presented very well – I have read similar information in books and online, but I was able to absorb it much better through the e-learning course.

Craig Wright

There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future.

Emma W., ARM plc Technical Author/technical writing online training course

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The Carol Johnston Memorial Award

The Carol Johnston Memorial Award is the chance for two young European Technical Authors (or erstwhile Technical Authors) under the age of 30 and living in Europe to access all Cherryleaf’s online courses free for 12 months.

For more information: The Carol Johnston Memorial Award

Based outside of the UK?

Private, single company, courses are also available - delivered live over the Web from our studio, or at your premises.Contact Cherryleaf for more details.

Professional certification as a technical communicator

certified member logoCherryleaf’s training courses can help you become a Junior, Certified Member or Certified Fellow of the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the national professional body for technical communicators in the UK. It has members around the world.

Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names.

All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD). Cherryleaf’s courses can help demonstrate you are extending and updating your skills.

Course administration

Our Course Administration page gives details on our training terms and conditions.

Where we teach our public classroom courses

Cherryleaf’s classroom courses are held at Savoyplace, London WC2R. This is close to the Strand and Waterloo Bridge.

Contact us for more information

contact cherryleafUse our training services contact form to tell us more.

If you can’t see the course you want, we may still be able to meet your needs.