Welcome

You reduce support costs when users solve problems for themselves

Cherryleaf creates content to help people find the clear guidance they’re looking for. The information our Technical Authors create can also attract prospects to your website. This content can also help convert your trial users into paying clients.

You work hard to win your customers. Don’t let them down with poor information.

Cherryleaf’s services – how we can help you

Technical writing services

Cherryleaf’s Technical Authors create clear information for you, simply and efficiently. Use us when you need:

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Content design & strategy

Cherryleaf can help you improve the way you create, manage and publish content.

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Training courses

Improve your skills by attending Cherryleaf’s classroom training and elearning courses.

Technical communication courses:

  • Advanced technical writing
  • Beginners technical writing
  • Content strategy
  • DITA
  • Document project planning
  • Editing and revising content
  • Embedded Help
  • Information design
  • Markdown
  • Single sourcing
  • Writing skills for developers

ISTC Accredited Course

Policies and procedures writing courses:

  • Beginner
  • Advanced

Don’t worry if you can’t see the course you want, we may still be able to cater for your needs.

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Contract & recruitment

Hiring a technical communicator can be hard. You may need a specialist recruiter.

Cherryleaf’s recruitment services can help you find the right:

  • Technical Author/Technical Writer
  • Information Developer
  • API Documentation Writer
  • Training Courseware Developer
  • Content Strategist

This can be for both a contract or permanent role.

You’ll get access to a great selection of candidates with less effort, risk and stress.

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About you

  The people and organisations we work with include:

Software, medical equipment, IT and other technology companies that are developing new products. They need technical, user, compliance or training documentation.

Managers responsible for policies, procedures, and other compliance documents. They need clear and simple instructions and advice that works.

HR Professionals who need to recruit a technical communicator. The job titles can be Technical Author, Technical Writer, and Documentation Manager.

Professional technical communicators. They want to improve their skills, or they need a technical communicator to work with them.

 People starting their careers as a technical communicator. They want to improve their skills.

 Developers wanting to improve their writing skills. If they don’t know how to write well, the final product can suffer.

client logos

 

Great course.

Advanced technical writing & new trends in technical communication training

The trainer's flexibility and delivery were fantastic, making this a really worthwhile day.

Sally B. Quality and Policy Officer Writing policies and procedures training course

As an IT team, we had an array of support documentation for systems and services that we'd always struggled to have a consistent format, style and structure for. The course delivered by Ellis Pratt really clarified the best practices to use and answered many of the questions we had.

We were so satisfied with the service provided by Ellis that we contacted Cherryleaf to create an exemplary piece of documentation for one of our systems, with an aim to using the documentation as a template for our other services going forwards. Ginny Critcher was always punctual, polite and efficient in all her work. Where there were any doubts or suggestions, Ginny would provide insight into what the best approach would be in an eloquent and thoughtful manner.

Alan Oakden, MyScience Training

Excellent over-view and will be useful for practical application. Much food for thought – useful for starting ideas on improving (the) existing approach to Help files.

Advanced technical writing & new trends in technical communication training

To see other comments from customers, see our case studies, examples of end user documentation and testimonials pages.

Free advice and content

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Contacting us

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Want to discuss your situation, and explore how Cherryleaf could help you? It's easy to contact us. 

Here's the contact form.