Cherryleaf – clear and simple information your users will love

Technical writing and the customer journey - CherryleafCherryleaf’s technical communication services help your customers and staff find the clear instructions and guidance they’re looking for. They solve problems for themselves, and you avoid high support costs and poor productivity. This content can also attract prospects to your website, and help convert trial users into long-term customers and advocates.

You work hard to win your customers. Don’t let them down with poor content.

Headshot


Our services

Technical writing services

You can use Cherryleaf’s technical writing and content development services when you need help in creating end-user, technical documentation, online Help, API or policies & procedures documentation.

You may need to deliver technical documentation such as user manuals, online Help, microcopy, knowledge bases, onboarding screens, video walk-throughs, API documentation, “Getting Started” guides, embedded Help, policy manuals, training guides or product information sheets.

From our offices in Surrey and Brighton, we provide clear information, written for you, simply and efficiently. Learn more

Training services

You’ll improve your writing, technical communication, and content strategy skills by attending Cherryleaf’s elearning or our central London classroom training courses.

We offer training courses for Technical Authors, Procedures Writers, Documentation Managers and Content Strategists.

ISTC Accredited Course

Don’t worry if you can’t see the course you want, we may still be able to cater for your needs. Learn more

Content design and content strategy services

Ready for change? Cherryleaf can help you prevent and solve issues around how you create, manage and publish content.

Download our free illustrated guide to content strategySee:

Learn more

Contract and recruitment services

Cherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles.

3 in 1000 image

If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, a content strategist, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you. You’ll get access to a great selection of candidates with less effort, risk and stress. Learn more


About you

client logos

The people and organisations we work with include:

  • Software, medical equipment, IT and other technology companies needing to create technical, user, compliance or training documentation.
  • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
  • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
  • Professional Technical Communicators looking for a techcomms company who can help them out when needed.

  • Testimonials

    I had some basic instructions for my new online application, Opportunity Matrix™, but absolutely no idea how to turn them into a proper Help system. The information and guidance from Cherryleaf was always top notch, so I always knew exactly where the project was, and what the (quite reasonable) budget needed to be. I shall have no hesitation in using Cherryleaf again, and in recommending them.

    Andrew Horder
    Opportunity Matrix
    When we needed a complete re-write of two of the product manuals for our specialised and complex server software, Ellis walked us through the different approaches we could take to this project, found us an author who was ideally suited to the task and managed the project with the light-touch it required. The professional approach of Cherryleaf was in marked contrast to our previous experiences with documentation projects and I have no hesitation in recommending Cherryleaf.

    Will Sheward
    Isode
    As a freelance technical communicator I have often used Cherryleaf to help find interesting work, and the technical writing courses the company provides are second to none.

    Kevin Chilton
    I first worked with Cherryleaf when I was with Zetex Semiconductors. We had a requirement for authoring/editorial support on some of our technical publications. Ellis initially made sure he fully understood our specific requirements and profile of the person we were looking for, then supplied us a selection of carefully vetted resumes. This saved us valuable time in selecting a shortlist of candidates. Ellis has also been an excellent source of help and advice on subsequent occasions. I wouldn't hesitate in recommending the valuable services Ellis and Cherryleaf provide.

    Mark Tamblyn
    Zetec

To see other comments from customers, see our case studies and testimonials pages.


Free advice and content

FREE GUIDES

The DITA man ebook cover

Free illustrated guide to the business benefits of DITA

Download our free illustrated guide to content strategy

Free illustrated guide to content strategy

the ceo and the technical communicator

The business benefits of technical communication

CHERRYLEAF BLOG

The Cherryleaf Blog for Technical Authors & Content Strategists looks at the latest trends and the value of technical communication.

  • RSS Latest blog posts

    • General Data Protection Regulation – will this affect online Help?
      Yesterday, I saw a presentation by Hazel Southwell on the EU’s General Data Protection Regulation (GDPR), which will be implemented on the 25th May 2018. The impact in its data privacy and... [[ For the full article, see http://www.cherryleaf.com/blog.htm]]
    • Microsoft publishes its REST API Design Guidelines
      Microsoft has published  its REST API Design Guidelines to the API community. According to Gareth Jones, Principal API Architect, who announced its release: “The effort got started from hearing... [[ For the full article, see http://www.cherryleaf.com/blog.htm]]
    • Training news
      Just a quick update on some recent training-related news. We’ve scheduled some new classroom courses: Cherryleaf’s policies and procedures writing course – 11th October Advanced technical... [[ For the full article, see http://www.cherryleaf.com/blog.htm]]

JOIN THE THOUSANDS WHO SUBSCRIBE TO THE CHERRYLEAF NEWSLETTER

For free advice and news on writing content, technical communication and content strategy, join the thousands like M.L. and A.C. who receive our newsletter.

subscribersubscriber

 

 

 

To subscribe, use the “Subscribe to the Cherryleaf newsletter” form on the left.

Your details won’t be shared with anyone, and you can un-subscribe at any time.


Contacting us

contact cherryleaf
It's easy to contact us. Here's the contact form.