Cherryleaf – for clear and simple information your users will love

Losing prospects and customers due to poor instructions?

Discover how Cherryleaf can help you deliver the right help for your audience, simply and efficiently. The size and complexity of your product has an impact on what you need. Let’s start by working that out.

Schedule An Assessment

Reduce costs by helping users to solve problems on their own

You work hard to win your customers, so it’s important you keep them. If they get stuck, make mistakes or lose time, it can look like you’ve given them a poor product or service.

This can happen if you haven’t provided your users with the type of instructional help content they need.

Who likes writing documentation for users? We do!

We really do love creating the right help content for your audience. We know when it’s good, it builds confidence in your users’ minds. They’re more likely to use your product, and make fewer calls to your support staff. It helps your new customers get started. It also helps your existing customers get the most from your product.

The content we create can bring prospective customers to your website, too. That’s because many people search the web for information on how to solve their problems.

Cherryleaf provides a range of technical communication services. We focus on enabling your customers to solve problems for themselves, so they can get on with their jobs. This means you can have more time to work on what you’re good at, and your support staff can feel less overwhelmed.

Cherryleaf’s services

Content writing

For when you want content written for you for an agreed price, simply and efficiently

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Training courses

For when you want learn how to become a better technical or business communicator

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Recruitment

For when you want a contract or permanent Technical Author, usually working on site

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Consultancy

For when you want to discover how you can work more efficiently and with less frustration

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About our customers

The people and organisations we work with include:

Product and Project Managers

They’re working in software, medical equipment, and technology companies, and they need technical reference, Help, compliance, UI/UX content, or training documentation for their products and services.

 Managers responsible for compliance

They need clear and policies, procedures and other compliance information written for their staff.

HR professionals

Who need to recruit a technical communicator or a similar role.

Developers who write user documentation

They want to improve their communication skills.

Professional technical communicators

They want training to become a better technical communicator.

People starting their careers as a technical communicator

They want to improve their skills.

Testimonials

To see other comments from customers, see our case studies, examples of end user documentation and testimonials pages.

I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job!

Amber A. Technical Author/technical writing online training course

I just wanted to say ‘thank you!’ for the excellent training session yesterday. I’m putting those principles to work today as I review the UA for one of our websites. The way I write has changed dramatically.

Advanced technical writing & new trends in technical communication training

We see an ongoing role for Cherryleaf as consultants who can help to get better documents out of the vast material we have added to the system. Very importantly, Cherryleaf were able to rapidly respond to our issues with the system and help us understand.

Dave Hughes, HCC Embedded CEO API documentation writing

You delivered a great workshop, I really enjoyed the day…plenty of food for thought and at an ideal time.

Linda Stansfield, Orchard Systems Advanced technical writing & new trends in technical communication training

Contact us

Want to discuss your situation and explore how Cherryleaf can help you?

You can tell us about your project, issues and goals. We’re here to help.