Cherryleaf – clear and simple information your users will love

Technical writing and the customer journey - CherryleafCherryleaf’s technical communication services help your customers and staff find the clear instructions and guidance they’re looking for. They solve problems for themselves, and you avoid high support costs and poor productivity. This content can also attract prospects to your website, and help convert trial users into long-term customers and advocates.

You work hard to win your customers. Don’t let them down with poor content.


Our services

Technical writing services

You can use Cherryleaf’s technical writing and content development services when you need help in creating end-user, technical documentation, online Help, API or policies & procedures documentation.

You may need to deliver technical documentation such as user manuals, online Help, microcopy, knowledge bases, onboarding screens, video walk-throughs, API documentation, “Getting Started” guides, embedded Help, policy manuals, training guides or product information sheets.

From our offices in Surrey and Brighton, we provide clear information, written for you, simply and efficiently. Learn more

Training services

You’ll improve your writing, technical communication, and content strategy skills by attending Cherryleaf’s elearning or our central London classroom training courses.

We offer training courses for Technical Authors, Procedures Writers, Documentation Managers and Content Strategists.

ISTC Accredited Course

Don’t worry if you can’t see the course you want, we may still be able to cater for your needs. Learn more

Content design and content strategy services

Ready for change? Cherryleaf can help you prevent and solve issues around how you create, manage and publish content.

Download our free illustrated guide to content strategySee:

Learn more

Contract and recruitment services

Cherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles.

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If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, a content strategist, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you. You’ll get access to a great selection of candidates with less effort, risk and stress. Learn more

About you

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The people and organisations we work with include:

  • Software, medical equipment, IT and other technology companies needing to create technical, user, compliance or training documentation.
  • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
  • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
  • Professional Technical Communicators looking for a techcomms company who can help them out when needed.

  • Testimonials

    We see an ongoing role for Cherryleaf as consultants who can help to get better documents out of the vast material we have added to the system. Very importantly, Cherryleaf were able to rapidly respond to our issues with the system and help us understand.

    Dave Hughes
    HCC Embedded
    Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate. The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.

    Amanda Lindsay
    As a freelance technical communicator I have often used Cherryleaf to help find interesting work, and the technical writing courses the company provides are second to none.

    Kevin Chilton
    We recently changed our authoring tooling. Cherryleaf came and did a spot of consultation to help us choose something that fit our use cases. I'd absolutely recommend their service if you want some help picking tooling.

    Roger Hart
    Red Gate Software

To see other comments from customers, see our case studies and testimonials pages.

Free advice and content


The DITA man ebook cover

Free illustrated guide to the business benefits of DITA

Download our free illustrated guide to content strategy

Free illustrated guide to content strategy

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The business benefits of technical communication


The Cherryleaf Blog for Technical Authors & Content Strategists looks at the latest trends and the value of technical communication.


For free advice and news on writing content, technical communication and content strategy, join the thousands like M.L. and A.C. who receive our newsletter.





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