Welcome

You reduce support costs when users solve problems for themselves

Cherryleaf creates content to help people find the clear guidance they’re looking for. The information our Technical Authors create can also attract prospects to your website. This content can also help convert your trial users into paying clients.

You work hard to win your customers. Don’t let them down with poor information.

Cherryleaf’s services – how we can help you

Technical writing services

Cherryleaf’s Technical Authors create clear information for you, simply and efficiently. Use us when you need:

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Content design & strategy

Cherryleaf can help you improve the way you create, manage and publish content.

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Training courses

Improve your skills by attending Cherryleaf’s classroom training and elearning courses.

Technical communication courses:

  • Advanced technical writing
  • Beginners technical writing
  • Content strategy
  • DITA
  • Document project planning
  • Editing and revising content
  • Embedded Help
  • Information design
  • Markdown
  • Single sourcing
  • Writing skills for developers

ISTC Accredited Course

Policies and procedures writing courses:

  • Beginner
  • Advanced

Don’t worry if you can’t see the course you want, we may still be able to cater for your needs.

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Contract & recruitment

Hiring a technical communicator can be hard. You may need a specialist recruiter.

Cherryleaf’s recruitment services can help you find the right:

  • Technical Author/Technical Writer
  • Information Developer
  • API Documentation Writer
  • Training Courseware Developer
  • Content Strategist

This can be for both a contract or permanent role.

You’ll get access to a great selection of candidates with less effort, risk and stress.

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About you

The people and organisations we work with include:

Software, medical equipment, IT and other technology companies that are developing new products. They need technical, user, compliance or training documentation.

Managers responsible for policies, procedures, and other compliance documents. They need clear and simple instructions and advice that works.

HR Professionals who need to recruit a technical communicator. The job titles can be Technical Author, Technical Writer, and Documentation Manager.

Professional technical communicators. They want to improve their skills, or they need a technical communicator to work with them.

 People starting their careers as a technical communicator. They want to improve their skills.

 Developers wanting to improve their writing skills. If they don’t know how to write well, the final product can suffer.

 
client logos

 

We see an ongoing role for Cherryleaf as consultants who can help to get better documents out of the vast material we have added to the system. Very importantly, Cherryleaf were able to rapidly respond to our issues with the system and help us understand.

Dave Hughes, HCC Embedded CEO API documentation writing 23 February , 2017

For Samaritans volunteers, having the information available on the intranet rather than in a manual in their branches, means they can find out what they need to know at any time; the search facility and page style ensures that information can be located and read quickly and easily. For prison staff, this is the first time they will be able to see all of the Samaritans guidelines for running the Listener scheme; this will help to further develop their understanding of the scheme and will support them in facilitating the operation of the scheme in their prison. Samaritans is delighted with the result of the project.

Maria Foster, Samaritans Policies and procedures writing 23 February , 2017

I worked with Cherryleaf on a project for the European Community made up of a consortium of different companies and nationalities. Their communications skills were excellent and capacity to speak both fluent technical jargon and business English are truly superb.

John Fintan Galvin, IO1 Technical writing services 23 February , 2017

I first worked with Cherryleaf when I was with Zetex Semiconductors. We had a requirement for authoring/editorial support on some of our technical publications. Ellis initially made sure he fully understood our specific requirements and profile of the person we were looking for, then supplied us a selection of carefully vetted resumes. This saved us valuable time in selecting a shortlist of candidates. Ellis has also been an excellent source of help and advice on subsequent occasions. I wouldn't hesitate in recommending the valuable services Ellis and Cherryleaf provide.

Mark Tamblyn, Zetex Recruitment services 23 February , 2017

 

To see other comments from customers, see our case studies, examples of end user documentation and testimonials pages.

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Contacting us

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Want to discuss your situation, and explore how Cherryleaf could help you? It's easy to contact us. 

Here's the contact form.