Clear and simple information your users will love

You reduce support costs when users solve problems for themselves

Venn diagram showing how Cherryleaf can help end usersCherryleaf creates content that helps people use a product or complete a task. It can stop them getting stuck, frustrated and making mistakes.

The information our Technical Authors create can also attract prospects to your website. That’s because many people search the web for information on how to solve their problems.

It also helps convert your trial users into paying clients, and it can reduce your support team’s workload.

customer journey loop

You work hard to win your customers. Don’t let them down with poor information.

Cherryleaf’s services – how we can help you

Cherryleaf writing services: Tutorials, How-to guides, pathfinders, reference guides
Shows the intersection between technical skills and communication skills.

 

Have content written for you

Technical writing services

Cherryleaf’s Technical Authors create clear information for you, simply and efficiently. Use us when you need:

Policy and procedures writing services

Clear company procedures can make your staff more efficient, reduce errors and lower costs.

Learn more….

Improve your skills in technical communication

Training courses

Improve your skills by attending Cherryleaf’s classroom training and elearning courses.

Technical communication courses:

  • Advanced technical writing course
  • Beginners technical writing course
  • Content strategy training course
  • DITA course
  • Document project planning
  • Editing and revising content
  • Embedded Help
  • Information design
  • Markdown
  • Single sourcing
  • Writing skills for developers

ISTC Accredited Course

Business writing courses:

  • Policies and procedures writing course
  • Report writing training course

Don’t worry if you can’t see the course you want, we may still be able to cater for your needs.

Learn more

Hire or recruit a Technical Author

Contract & recruitment services

Hiring a technical communicator can be hard. You may need a specialist recruiter.

Cherryleaf’s recruitment services can help you find the right:

  • Technical Author/Technical Writer/Information Developer
  • API documentation writer/Documentarian
  • Procedures writer
  • Training courseware developer

This can be for both a contract or permanent role.

You’ll get access to a great selection of candidates with less effort, risk and stress.

Learn more

Get advice on designing, planning and managing content

Content Strategy

Cherryleaf can help you improve the way you create, manage and publish content.

Learn more about:

About you

  The people and organisations we work with include:

Software, medical equipment, IT and other technology companies that are developing new products. They need technical, user, compliance or training documentation.

Managers responsible for policies, procedures, and other compliance documents. They need clear and simple instructions and advice that works.

HR Professionals who need to recruit a technical communicator. The job titles can be Technical Author, Technical Writer, and Documentation Manager.

Professional technical communicators. They want to improve their skills, or they need a technical communicator to work with them.

 People starting their careers as a technical communicator. They want to improve their skills.

 Developers wanting to improve their writing skills. If they don’t know how to write well, the final product can suffer.

client logos

 

I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support.

Karl D. Technical Author/technical writing online training course

I will certainly use this in my organisation. It’ll enable me to discuss content strategy knowledgeably.

AB Content Design and Strategy Training Online Course

Stimulating and thought provoking. Introduced techniques that I certainly will use in the future.

Advanced technical writing & new trends in technical communication training

Excellent all round.

Advanced technical writing & new trends in technical communication training

To see other comments from customers, see our case studies, examples of end user documentation and testimonials pages.

Free advice and content

Advice for software startups

Contact us if you’re a software startup looking for advice on creating Help content. We’d be happy to help you avoid some of the common pitfalls. If you’re based in an incubator/co-working space in or around London or Brighton, we’d be happy to meet up for a cup of tea or coffee.

Join the thousands who subscribe to the Cherryleaf newsletter

Free advice and news on writing content, technical communication and content strategy. Join the thousands like M.L. and A.C. who receive our newsletter.

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To subscribe, use the “Subscribe to the Cherryleaf newsletter” form.

Your details won’t be shared with anyone, and you can un-subscribe at any time.

Other free advice on technical communication

In addition to our newsletter, you’ll find other free advice on the Cherryleaf blog, the Cherryleaf podcast, and under the Resources section of this website.


Contacting us

contact cherryleaf

Want to discuss your situation, and explore how Cherryleaf could help you? It's easy to contact us. 

Here's the contact form.