Ellis speaking at W2U Conference 2017

Cherryleaf’s Ellis Pratt will be speaking at the Write2Users Conference 2017 , which is being held 1-3 November at Copenhagen Zoo. “The mission is to give attendees new skills for their day-to-day work with technical documentation and translation. You will learn about process optimization, new methodologies and new technologies. All delivered by industry experts, in-house specialists and… Read more »

Conference on Agile documentation

The Gov.uk GDS team is organising a one day, free of charge conference in December, where speakers will discuss techniques for writing documentation in an Agile environment, and how to make your content Agile: Tips to writing continuous documentation, ensuring it stays up to date. Tips to getting the development team to value documentation. Knowledge of the tools… Read more »

MadWorld 2016 Conference Review – Day Two

Last week, I spoke at, and attended, Madworld 2016, the conference hosted by MadCap Software for its users. Here is a summary of what I saw and heard on the second day. These were mostly for advanced users; I didn’t see any of the presentations aimed at new users of Flare.

MadWorld 2016 Conference Review – Day One

Last week, I spoke at, and attended, Madworld 2016, the conference hosted by MadCap Software for its users. It’s the most rewarding and enjoyable of all the conferences on technical communication that I attend. Here is a summary of what I saw and heard on the first day.

Customers as advocates

I attended the Customers as Advocates conference yesterday, at the invitation of the hosts Strand Writing and Design. Strand is a copywriting company, and their conference focused on the challenges of creating relationships with customers that will lead onto them providing customer references and case studies. Although the conference was focused on case studies and advocacy,… Read more »