Podcast 120: Lessons learnt in 2021

Happy New Year! We posted this question on social media: What lessons have you learnt over the last 12 months? Working from home, wins, losses, mindset, managing the pandemic etc. In this episode of the Cherryleaf Podcast, we go through the responses, and reflect on what was said. Here is a summary of responses:  … Read more »

Podcast 119: Trends in technical communication for 2022 and beyond

It’s that time of year for us to gaze into our crystal ball and share your and our predictions for the future of technical communication for 2022 and beyond.   Via LinkedIn Wouter Veeken Software/API Tech Writer at Booking.com Unprecedented talent shortages   Robert Powers Senior Technical Writer Leading to more automation of basic writing/editing… Read more »

Eight typical Use Cases for creating or updating API documentation

Here are some of the common reasons why companies contact us about API documentation: You’ve been providing APIs to your largest customers, together with a lot of onboarding and technical support. You want to have more (smaller-sized) companies use the APIs, but you’re worried about the strain that will place on your Support team. You’re… Read more »

Podcast 118: What’s up Redocly?

Cherryleaf’s Ginny Critcher and Ellis Pratt discuss using the Redocly platform to create a developer portal and API documentation. More information: Redocly What is your developer portal’s KPI score? Transcript Audio file  redocly-final.mp3    Transcript  Speaker 2 This is the Cherryleaf podcast.  Speaker 3  Hi everybody, welcome to the Cherryleaf podcast. I’m Ginny Critcher and… Read more »

Podcast 117: How to create an award-winning developer portal

With the Dev Portal Awards 2021 under way, in this episode of the Cherryleaf Podcast, we look at the characteristics of an award-winning developer portal. Dev Portal Awards 2021 What is your developer portal’s KPI score? Transcript Hello again, welcome to the Cherryleaf podcast. In this episode we’re going to look at the question how… Read more »