Here’s some of the feedback from our latest policies and procedures writing course: A really engaging and informative course. I will be able to use a lot of what went through today in current internal policy development. Victoria S. (works for a charity) It was really informative, and Ginny is a very engaging trainer. Alice… Read more »
Cherryleaf Blog
Podcast 72: The MadWorld Europe 2019 tapes
We spoke to some of the delegates at the MadWorld Europe 2019 conference, which was held in October in Dublin. There’s also some recordings from the conference itself. We have a hashtag for the podcast – #cherryleafpodcast You can use it to comment on the episodes on social media.
Podcast 71: Client stories – A content strategy for their user assistance
Client stories are where we talk about some recent projects. This episode relates to clients who have created a content strategy for their user assistance.
Podcast 70: Client stories – Documentation in developer portals
This episode of the Cherryleaf Podcast looks at how organisations create API-related documentation in developer portals.
Should you ever lie or bend the truth in user documentation?
An interesting thread on Twitter from Scott Berkun: I'm increasingly fascinated by this idea. Has anyone seen a designer or organization do something like this? https://t.co/68fgmUaMyG — Scott Berkun (@berkun) October 3, 2019 There are Technical Authors who write “start here”, where there could be more than one place to do it. This is for… Read more »