Policies and procedures writing – New virtual classroom course

We got there in the end. We’re now running policies and procedures writing training in a new, virtual classroom, format. The course teaches delegates how to create clear and effective policies and procedures. It’s delivered using Microsoft Teams, in two three-hour sessions, on consecutive days. We’re looking at delivering an open/public course in January 2021… Read more »

Podcast 98: Judging the The DevPortal Awards 2020

The DevPortal Awards bring together the API community to recognize, celebrate and learn from the world’s greatest developer portals and their API documentation. Ellis is one of the judges. In this episode of the Cherryleaf Podcast, he talks about the criteria the awards use to assess the different developer portals.   Transcript 00:00:02 Hello and… Read more »

What should we teach Support staff about technical writing?

We’re going to be running a technical writing course for a client where the delegates are from the Support department. This means we have had to consider what we should teach Support staff about technical writing. We sent the delegates a pre-course questionnaire, asking them what they’d like the course to cover. I thought it… Read more »

Podcast 97: The Remote Work Decade?

In this episode of the Cherryleaf Podcast, we discuss a thread by Chris Herd on Twitter about working from home, and the future of work. Chris Herd’s thread on Twitter.   Transcript 00:00:01 Hello and welcome to the Cherryleaf podcast. It’s November 2020 and I was planning to try a different type of podcast episode… Read more »

Vacancy #4203 Senior Technical Author/UX Writer, WFH (UK, EU), £45K-£65K

About the company Our client develops popular web-based applications that help people automate tasks without needing to have any coding skills. They have grown to the point where they need to improve and update their knowledge bases, and they are now looking for a Senior Technical Author to join their team. The company has adopted… Read more »