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Technical Writing
Over 30 AI agents and apps for managing documentation projects
Consultancy in using AI
AI usage statement
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Automate documentation processes, empower your writers, and prove your value to the organisation
Technical documentation teams can spend up to 60% of their time on repetitive, low-value tasks. The result is often outdated documents, writer burnout, and frustrated end-users.
Meanwhile, there’s pressure on you to produce more, be quicker, push costs down, and keep quality up. Automation and AI can streamline and enhance your technical writing. They can help free writers to focus on the work that is the most rewarding and makes the most of their expertise.
The tools exist today, but many organisations ack the expertise and a clear implementation strategy. Cherryleaf can help you.
Using the right approach for you
There are different points in the technical writing process where you can use AI tools.
In addition, you could introduce workflow automations that operate behind the scenes, connecting different apps and services. For example, an automated documentation review and approval workflow, or a self-updating release notes generator.
There are also different ways you can use AI tools, such as:
- AI-powered coding assistants
- AI agents installed locally or through chatbots
- No code apps
- AI workflow solutions
We can help you identify the right ones for you.
Documentation automation services built by Technical Writers
Cherryleaf can help you seamlessly integrate the latest AI tools into your processes and standards and create AI agent-friendly content.
We offer:
- Training courses to give you the AI skills you need
- Technical writing services – creating documentation for AI apps
- Consultancy
- Workshops
You’ll get independent advice from our experts in technical communication. Cherryleaf will listen to your needs, develop a custom strategy, and hold your hand. We’ll execute this plan together, if you want.
Let’s explore how AI can make your documentation more efficient, accurate, and valuable.
You can schedule a discovery call
Most engagements begin with a free discovery call. From there, we can suggest a pathway that best matches your situation and needs. For example: an audit and roadmap, a training course or workshop, implementation, or a long-term optimisation arrangement.
A discovery call is a free, no-obligation, 45–60 minute conversation designed to determine whether there is a genuine fit between the your needs and our services.
Contact us to schedule a call.
AI training courses
Cherryleaf can give you the skills you need to use AI in technical writing.
Using Generative AI in technical writing elearning course
Our popular online course shows how to use generative AI to:
- Boost your efficiency
- Create better deliverables
We examine using AI tools at each stage of a project.
The course provides a framework that attendees can use to identify opportunities and best practices for integrating AI tools into your technical authoring processes – creating, managing, and delivering technical content.
See: Using Generative AI in technical writing (training course)
Managing and mastering documentation projects with AI
This course enables people managing a documentation project to use AI to manage the project more effectively.
It enables documentation project managers to use AI for strategic advantages, transforming traditional workflows into efficient, high-quality, and scalable documentation operations.
The course focuses on project and quality management. It looks at ways of using AI to accelerate documentation creation, improve quality, enable collaboration, and integrate AI directly into their content workflows and pipelines. It also covers how to build a custom AI agent stack for your organisation.
This is an instructor-led course, delivered via Microsoft Teams. Participants will learn through lectures, demos, exercises, and group discussions.
See; Managing and mastering documentation projects with AI
Writing for Humans and AI
This is an instructor‑led course delivered online.
Your content now needs to work twice as hard – convincing humans to trust you while ensuring AI systems can find, understand, and recommend your work. As ChatGPT, Perplexity, and other AI tools reshape how people discover information, the rules of content creation have fundamentally changed.
This course teaches you to write content that succeeds in both worlds: content that connects emotionally with human readers while remaining structured and clear enough for AI systems to process accurately.
A strategic guide to AI for Technical Authors
Artificial Intelligence is changing technical writing. AI tools, particularly Large Language Models (LLMs), are changing how documentation is created, consumed, and maintained.
We wrote this free guide to help Technical Authors and Technical Writers understand and use AI tools effectively.
It explores three critical aspects of AI for the profession:
- Writing documentation optimised for LLM consumption
- Using AI to create new documentation outputs and formats
- Using AI to work more efficiently
See:
AI apps for improving documentation – created by Technical Writers
Cherryleaf has developed over 30 apps that use AI to improve the quality and efficiency of documentation. We can show you how you can build these or similar apps, either as part of a project or consultancy, or as part of a training course for your company.
They include:
- Human and LLM content optimiser
- Reader simulator
- Diátaxis apps
- Automating changelogs and release notes
- Technical documentation dashboards
See: AI-driven documentation apps
Consultancy in using AI in technical communications
Integrating AI into your documentation workflow can seem daunting. Where do you start? Which tools are right for you?
Cherryleaf can help you use AI to automate and improve your documentation processes. AI is not about replacing technical writers; it’s about empowering them. By integrating AI, you can free your team from tedious, repetitive tasks, allowing them to focus on high-value activities like strategy, user advocacy, and creating exceptionally clear content.
We act as your strategic partner, helping you:
- Evaluate your current processes to identify the best opportunities for automation.
- Evaluate your current content to identify how AI could be used to improve it.
- Develop a tailored AI strategy that aligns with your business goals.
- Implement the right tools and workflows for your team.
- Train your writers to work effectively alongside their new AI-powered assistants.
The key principles for success with AI and automation
Here are the key principles for success:
Targeted solutions for measurable outcomes
The first step is identifying the jobs for which AI is an excellent tool. Be realistic about tasks where other options may be better. AI is a powerful tool, not a universal remedy.
AI is very effective when you use it as a precision tool aimed at specific challenges. In other words, fixing bottlenecks in your documentation process. For example: a reduction in authoring time, a decrease in support tickets related to documentation, or a faster time-to-market for localised content.
By targeting these specific problems, you can implement AI solutions with clear, measurable outcomes.
Empowerment through bottom-up championing
In the past, technological developments have often been driven from the bottom up, rather than from the top down. Departments would quietly buy IT equipment and software that helped them do their jobs. The most successful projects succeed where there is momentum from the bottom as well as the top of the organisation. It’s the employees who will be using the tools daily.
Build the foundations for success
A company’s readiness is the single greatest predictor of success. Organisations that set clear metrics for what they want to achieve, establish strong governance for content quality, and invest in a high-quality, structured content infrastructure are far more likely to see a significant return on their AI investment.
We also write developer and end user documentation for AI software
Cherryleaf has created user and developer documentation for a number of AI-related applications and APIs.
We combine deep technical understanding with clear communication to deliver:
- User guides that help your customers navigate AI features confidently, with real-world examples and step-by-step instructions
- Internal documentation that describes the functionality and configuration options
- Administrator documentation that streamlines deployment and management of AI systems
- Developer documentation that accelerates API integration and custom implementations
We translate intricate AI concepts to ensure every audience gets the information they need.
Our technical writing experts optimise content for AI chatbots by structuring guides so information can be easily ingested by large language models. This allows AI to reference materials and deliver concise, accurate answers to users.
AI usage statement
See Cherryleaf’s AI usage statement.
Contact us
Contact us today tell us your needs, and we’ll suggest the ideal AI solutions.