Privacy statement

Cherryleaf Data Privacy Notice V001

Date: 24th May 2018

Introduction

The GDPR (General Data Protection Regulation) obliges any organisation that stores personal data about natural living persons to ensure that those people understand: what data is being stored about them; why it is being stored and what is done with it.

This privacy notice explains what Cherryleaf’s data processing activities are. It explains what information is stored about you and for what that data is used for.

Cherryleaf only collects and store data for which we have a legitimate and proportional use.

We will undertake to store personal data securely in accordance with UK Law and EU data security principles.

Roles

Data controller and data processors

Cherryleaf is the Data Controller of data pertaining to: customers, suppliers, subscribers to our newsletters and staff (hereafter “you”, “your”). Cherryleaf Ltd (hereafter “we”, “our”) may make use of third-party service providers (processors) such as online databases, online forums, email management services, course and content delivery services, financial systems, print and mailing houses and online backup/storage facilities.

Using these processors may require the transfer your personal information outside of the UK or EU. We are required to ensure that when we need to do this we comply fully with all aspects of the GDPR to ensure your data is suitably protected.

Information Commissioners Office

We recognise the Information Commissioner’s Office (ICO) in the UK as our regulatory body. Cherryleaf is registered with the ICO as a data controller reg No: Z7333738

Our legal bases for processing your data are:

1) Fulfilment of contract. By agreeing to use our consultancy, recruitment or training services, you have entered into a contract with us. We may store relevant data prior to this in the process of negotiating a contract.

2) Legal Obligation. As a UK Limited company and VAT registered entity, we are bound by law to hold suitable records of transactions, and make these available to relevant authorities on request.

3) Consent. You will be asked to consent to us storing your data. You will be informed of the data we store and the purpose for which it is used at the time. You may withdraw this consent at any time. If we wish to use this data for another reason, we will contact you to explain this change and ask you to renew this consent.

4) Legitimate interest. We may share your details with 3rd parties should we need to recover monies or goods etc., or to defend any legal action.

Your rights

You have the following rights:

  • The right to be informed (this is the purpose of this document along with any consent you give).
  • The right of access (you may request a copy of your data. We will deliver this within 30 days unless your request is very complex. We will inform you if this is the case).
  • The right to rectification (you may ask us to correct your data at any time).
  • The right to erasure (where consent is the legal basis of processing).
  • The right to restrict processing (you may ask us not to process your data but not erase it).
  • The right to data portability (you may ask us for a copy of the data in an appropriate format).
  • The right to object (where data is not being processed for legal obligation or legitimate interests).
  • Rights in relation to automated decision making and profiling. (We do not engage in this).

We will erase your data in a timely fashion, subject to UK legislation and guidance from UK government agencies in respect of company record retention.

Why we need your data

We use data collected to: deliver consultancy, training courses, job adverts, applications; place orders; collect monies due; and maintain contact electronically and via printed publications.

We may, on occasion, process and produce anonymised data for the purposes of statistical analysis for our own uses or to make public.

Sources of data

Most of the data we collect will be given by you, but we may also record data such as event attendances, as well as decisions made by us or another client concerning your suitability for a job role.

Who we share data with

Prospective employers: To help place you in a job, we need to process CV and contact details. We will tell before we do this.

Dropbox Inc: We use Dropbox to securely transfer data between officers of the company. Dropbox has no access to this data.

Mad Mimi email marketing platform: We use this platform to manage our emails to you. We receive performance information based on you opening or forwarding any emails sent via this method.

Microsoft Inc: We use MS Office 365, including SharePoint and OneDrive for data storage.

PodBean LLC: We use Podbean to deliver podcasts both via our website and you may access them directly at the Podbean website. Podbean records and shares with us your IP address from where you accessed the podcast and what platform you are using. We only use this for identifying from what country you are accessing the podcast. Podbean has its own privacy policy.

Teachable Inc: We offer online training courses via this platform. In order to use this, you should familiarize yourself with their privacy policy.

Google Drive: We make use of Google Drive to host surveys, documents, questionnaires and other forms.

PayPal Inc: We offer the opportunity to pay for goods and services by PayPal. We do not store any data in relation to this except information related to the payment status of your account; this information includes your payment card type and last four digits, postal code, country of origin, payment expiration date, and any email address associated with the payment type. For additional information, we recommend that you review the payment processor’s Privacy Policy.

Stripe: We offer the opportunity to pay for goods and services by Stripe. We do not store any data in relation to this except information related to the payment status of your account; this information includes your payment card type and last four digits, postal code, country of origin, payment expiration date, and any email address associated with the payment type. For additional information, we recommend that you review the payment processor’s Privacy Policy.

We use a hosted accounting package to process records of sales ledger and bought ledger, as well as related financial transactions. We will provide details of the specific company to clients on request.

Akismet: This website uses Akismet to reduce spam. Learn how your comment data is processed.

Legal representatives and collections agencies: We may, on occasion, share specific and proportional data in order to pursue our legitimate interests.

Cookies

See our cookie policy.

Your right to complain

If we fail to comply with any of your requests within the prescribed time limits, you may complain to the ICO.

Contacting us

We have appointed a data protection officer (DPO) who will be the point of contact for data privacy related enquiries. Our DPO can be reached at info@cherryleaf.com, or by writing to us at: Cherryleaf Ltd, 31 Arlington Road, Ashford, Middlesex. TW15 2LS. We may take steps to ensure your identity before responding to you. Normal updates and requests may still be directed to the relevant contacts at Cherryleaf.