Hiring a Technical Author can be difficult if you have never recruited one before. What should the job description include? How do you assess a writing portfolio? Do you need a permanent employee, a contractor, or someone to manage the whole documentation project? We’ve created a practical guide to help employers make these decisions. It’s… Read more »
Tag: guide
Case study: Creating an easy to use Listener Guide for the Samaritans and the Prison Service
Through its Listener Scheme in prisons, Samaritans provides emotional support to prisoners who are struggling to cope, are self harming or are feeling suicidal. Guidance for Samaritans volunteers that run and support Listener schemes was contained in a hard copy manual (the Guide to Prisons) which was cumbersome to update, difficult to navigate and not… Read more »
