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Home » guide

Tag: guide

Case study: Creating an easy to use Listener Guide for the Samaritans and the Prison Service

16th January 2013

Through its Listener Scheme in prisons, Samaritans  provides  emotional support to prisoners who are struggling to cope, are self harming or are feeling suicidal. Guidance for Samaritans volunteers that run and support Listener schemes was contained in a hard copy manual (the Guide to Prisons) which was cumbersome to update, difficult to navigate and not… Read more »

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