In this episode, Ellis discusses the importance of networking and meeting other technical communicators, especially for those who work solo or in small teams. He explores various avenues for connecting with industry peers, from conferences and meetups to virtual groups and informal gatherings. Key topics discussed: Challenges of solo technical communicators Conferences & meetups Navigating… Read more »
At the Documentation Managers peer group meeting we hosted earlier this week, one manager commented his organisation was aiming to increase the average time for each support call. This was because it believed it could eliminate all the short duration calls – through redesigning the software and better user documentation. What would be left would be… Read more »
Copies of the Institute for Scientific and Technical Communication’s magazine “Communicator” should be arriving through member’s letterboxes today. This edition is special in that contains an article on page 22 by me, entitled “Benchmarks for High Performance”. I hope people like it. We noticed this Spring 2009 edition also includes two articles by authors we’ve placed and another by a… Read more »
