Jared Spool tweeted this morning: PLEASE, PLEASE! Tell me that Apple is going to release Hypercard for the iPad! — Jared Spool (@jmspool) September 9, 2014 HyperCard was a hypertext program that came with Apple Macintosh in the 1980s. It allowed you to create “stacks” of online cards, which organsiations used to create some of the first… Read more »
Tag: operations manuals
How do you measure the effectiveness of operations manuals and other procedures documents?
When reviewing an organisation’s procedures documents, there are a number of key factors we look at. These relate to the value of the document itself, how it is structured and the clarity of the content (i.e. the words and sentences). One way to rate these factors is by a simple red, amber, green traffic light… Read more »
Creating franchise operations manuals that are customisable and controlled
Creating an operations manual is a key part of franchising any business, as it helps ensure each franchisee is operating in the way that made the original, franchised, business successful in the first place. You want reliable, repeatable, consistent performance from every franchised location. However, it’s often the case that there needs to be slight… Read more »