In this episode of the Cherryleaf Podcast, we talk to Terry Hopper of Middlestone about modelling business processes, process mapping, the relationship between processes and procedures, and Business Process Model and Notation (BPNM).
We’ve been asked by a client to put together some proof of concepts for policies and procedures guides. The XYZ Management Guide contains diagrams with “hotspots”. You can click on parts of the images and jump to further information about a particular process or role.
Clear policies and procedures can have a profound effect on any organisation; they ensure that people know what they are doing, systems work properly and the people within the organisation are confident that the information in the policies and procedures is accessible, easy to understand and current. However, writing clear policy documents can be very… Read more »