Archived articles on technical authoring

Archived articles

  • Articles published in journals and magazines
  • 10 tips for single sourcing documentation
  • 15 tips for writing great Help files
  • Applying “mass customisation” manufacturing principles to solve technical communication problems
  • Planning user documentation – a guide for software project managers
  • The Death of the Technical Author?
  • If no-one reads the manual, then why bother?
  • Context-sensitive Help with compiled Help systems.
  • How many technical writers should we have in our organisation?
  • Using a professional to develop good user documentation – who benefits?
  • An Introduction to Single Sourcing – Parts 1 and 2
  • The future of Help? Nine trends in user assistance

Business Writing

  • How to write a sales proposal

Training

  • Delegates’ guide to using Google Hangouts
  • Using Google Hangouts for training

Current content

In addition to the archived articles, you’ll also find content in these places: