Lessons for technical communicators from the telecommunications sector

It’s often useful to look at the economic and technological pressures in other industries, to see if the trends emerging there are relevant to the technical communications/publications sector. In recent Blogs, we’ve covered the issues emerging in education, but the telecommunications industry might also provide some useful insights. Lee Dryburgh, organiser of the Emerging Communications Conference, has been interviewed… Read more »

Trends in technical documentation – Is technical writing broken?

Cherryleaf and Ovidius are in the early stages of organising a free seminar for the technical communication community at the Møller Centre in Cambridge. The themes for the event are likely to be future trends in technical authoring, and related to this, is technical writing broken? We’re liaising with the ISTC’s Cambridge area group on… Read more »

How valuable is product documentation?

We received this email from a Documentation Manager, yesterday: “As times are getting tougher, we’ve been challenged with the age old question of “how valuable is product documentation?” – e.g. prove your worth basically! Certainly, we know that for a product to be marketable and successful, it needs documentation to support the end user. However,… Read more »