TCeurope webinar: The changing nature of User Assistance content​

Next week, Ellis will be presenting an updated version of his presentation on the changing nature of User Assistance content​. This webinar is part of the TCeurope 2015 Colloquium. TCeurope is a European society bringing together six technical communication societies. We’ll explore whether the common technical communication practices, which were established and have remained essentially unchanged since the… Read more »

Webinars – which topics would you like to see?

Our migration to new computers and IT systems went pretty smoothly last week, and we now have a new webinar system. This platform supports up to 250 delegates, who can attend via a Web browser or a desktop application. It’s been a while since we ran webinars (these would be free), so it would be a… Read more »

Our Webinar in August will be: From Technical Communication to Content Strategy

MadCap Software has asked me to present, as a webinar, one of my conference presentations from the  MadWorld 2014 conference – Bust a Move: From Technical Communication to Content Strategy. In this webinar, we’ll look at how technical communicators can get more involved in corporate content strategy. We’ll look at why they might want to do… Read more »

Towards an Agile authoring methodology – webinar recording

You can now watch the recording of our webinar on “Towards an Agile authoring methodology”, via Adobe’s website. Agile development is a way of managing IT development teams and projects that creates new challenges for those involved in providing User Assistance for those products. See: Towards an Agile authoring methodology webinar recording