Using MadCap Flare 2017 for company procedures – Quick review

We’ve been setting our staff the challenge of using some of the popular Help Authoring tools to create online company documents. We asked them to make some notes on the applications they used. Here are some of the notes relating to MadCap Flare 2017: “You soon become aware it’s a really powerful tool. Is this actually a… Read more »

Using RoboHelp 2017 for company procedures – Quick review

We’ve been setting our staff the challenge of using some of the popular Help Authoring tools to create online company documents. We asked them to make some notes on the applications they used. Here are some of the notes relating to RoboHelp 2017: “Straightforward to use. Easy to import the content. The responsive web templates supplied with… Read more »

Review: Modern Technical Writing by Andrew Etter

Andrew Etter has written a short, Kindle ebook called “Modern Technical Writing: An Introduction to Software Documentation“. The book is Andrew’s personal view of technical communication, based on his experience of being a technical communicator in Silicon Valley. It neatly describes the “Docs-like-code” approach to technical writing, and it challenges the impulse to write about everything…. Read more »

RoboHelp 2015 Release – A review

Adobe released the latest version of RoboHelp last week, and we’ve taken it for a quick spin around the block. It’s called RoboHelp (2015 Release), but we’ll call simply call it RoboHelp 2015.

RoboHelp 11 review (finally)

Adobe released its latest version of RoboHelp Version 11 (and Technical Communications Suite 5), a while back and asked if we could write a review. There have been a number of excellent reviews, so we’ve been wondering what extra we can say. We’ve decided to address some of the questions we’re often asked by organisations when they’re… Read more »