Survey: Using AI and ChatGPT in technical communication

Help us discover which topics would you’d like covered in webinars about using AI and ChatGPT in technical communications. There are 8 questions. It will take approximately 3 minutes to complete. Thank you

Writing skills for Technical Support staff survey

We’re planning a writing skills course for people working in Technical Support departments. If you work in a Technical Support department, you can help us develop this course by completing this survey. There are 12 short questions below (or you can use this alternative link to the survey):

The most common mistakes organisations make with their policies and procedures

Here are the responses we received when we asked, what are the most common mistakes organisations make with their policies and procedures: https://twitter.com/rahelab/status/1011873673299578886 Not having any! — Rhonda Bracey (@RhondaBracey@mastodon.social) (@cybertext) June 26, 2018 https://twitter.com/straygoat/status/1011520436604231682 Thinking that a list of where documentation is stored and the tools used to edit them constitutes a documentations strategy…. Read more »