In April 2025, Cherryleaf conducted its third annual survey into the use of AI and ChatGPT in technical communications. Below is a summary of our findings. Executive summary This year, we had 103 responses from technical communication professionals. The overall findings reveal a field actively engaging with, yet still cautious about, Artificial Intelligence. Cautious adoption… Read more »
Tag: survey
Survey: Using AI in technical communication 2025
In April 2023 and 2024, we conducted surveys into the use of AI and ChatGPT in technical communication. This year, we’re carrying out our survey again, to see what has changed over the last 12 and 24 months. The survey contains eleven questions and it takes approximately four minutes to complete. As we have done… Read more »
Survey shows documentation is the No. 1 way that developers learn about your API

The 2024 StackOverflow annual survey results are in. As in previous years, they’ve highlighted a crucial aspect of software development: the immense value developers place on good documentation. Even with the growth of chatbots and AI being built into developer tools, it’s interesting to see that traditional learning resources are still hugely important. Key findings… Read more »
Register for our webinar on 28 May: Results from our “Using AI in techcomm” 2024 survey
We’ve opened up registration for a webinar we’re holding on Tuesday 28th May 2024. We’ll share our findings from Cherryleaf’s 2024 survey into the use of AI and ChatGPT in technical communications. We’ll also compare these results to the results from the similar survey in 2023. The questions in the survey included: How familiar are… Read more »
Survey 2024: Using AI and ChatGPT in technical communication
In April 2023, we conducted a survey into the use of AI and ChatGPT in technical communications. We thought it would be interesting to carry out a similar survey again, to see what has changed over the last 12 months, We’ve added two new questions to the survey. There are now 10 questions, it will… Read more »