This is a survey to help us understand the current issues people face when they need to create policies and procedures: Link to policies and procedures writing questionnaire
Tag: survey
A census of technical communicators – what they discovered
Here’s an interesting 10 Minute Tech Comm Podcast episode on the results from Dr. Saul Carliner’s research into the state of the technical communication profession today:
Writing skills for Technical Support staff survey
We’re planning a writing skills course for people working in Technical Support departments. If you work in a Technical Support department, you can help us develop this course by completing this survey. There are 12 short questions below (or you can use this alternative link to the survey):
The most common mistakes organisations make with their policies and procedures
Here are the responses we received when we asked, what are the most common mistakes organisations make with their policies and procedures: Creating reactive policies (e.g. in response to one employee's transgression) instead of going up one conceptual level and thinking through the bigger picture. — Rahel Anne Bailie (@rahelab) June 27, 2018 Not having… Read more »
What are the most common mistakes organisations make with their policies and procedures
We’re running another Question of the Week on social media. This week’s question is: What are the most common mistakes organisations make with their policies and procedures? We plan to follow this up at a later stage with suggestions on how to prevent or fix these mistakes. You can add your answer by using the comments… Read more »