How Ready Are You to Transform Technical Writing with Generative AI? Take this quick 5-minute quiz to find out if your technical writing team should start using generative artificial intelligence. This short assessment will help you determine how prepared you and your team are to implement AI technology. Get a personalized results analysis with recommendations… Read more »
Tag: technical communicaition
Free guide – Getting Customers to Answer Their Own Support Questions
We’ve just uploaded a free video guide on Getting Customers to Answer Their Own Support Questions. The guide is free. You just need to register and log into our elearning platform. See: Getting Customers to Answer Their Own Support Questions.
Another #techcomm video interview – John McNamara (IBM)
Here’s the latest Interview, with John McNamara of IBM, on what it’s like to be a technical communicator:
Estimating production times for screencasts and elearning
Screencasts and video based learning content are growing in popularity, and we’re seeing a rise in the number of enquiries for this type of content. Estimating the time required to develop this type of content can vary quite considerably. The easiest way to estimate the time required is to use metrics based on the duration… Read more »
Towards an Agile authoring methodology – webinar recording
You can now watch the recording of our webinar on “Towards an Agile authoring methodology”, via Adobe’s website. Agile development is a way of managing IT development teams and projects that creates new challenges for those involved in providing User Assistance for those products. See: Towards an Agile authoring methodology webinar recording