The July 2013 edition of tcworld magazine contains an interview with Cherryleaf’s Ellis Pratt on technical communication and social media. The magazine also includes an article by Sarah Maddox (now at Google) on how technical communicators can use Twitter in technical communication. We’re not certain when/if the online version will be uploaded to the tcworld… Read more »
@cherryleaf_tips is a new Twitter account from Cherryleaf that provides technical writing tips and articles relating to technical communication. When you follow @cherryleaf_tips on Twitter, you’ll see a new tip tweeted at 11am GMT each day, over a period of 31 days. The messages then repeat, starting again from the beginning.
Ashkan Karbasfrooshan has written an article called “Context is King: How Videos Are Found And Consumed Online“, in which he argues: Times have changed. In fact, less and less often do consumers even seek out content by actually going to a given site. To paraphrase Jeff Jarvis, if something is important, it will find me, be it… Read more »
Visualisation Magazine has created a diagram showing how you can use Web 2.0 tools to increase the number of readers of your content – “building an online presence”. It shows the extent to which content can be republished today, through free sites, Web feeds and embedded content. It also shows how you can monitor and receive statistical information on its progress. So why keep… Read more »
At a rough guess, there no more than 20 UK technical authors using Twitter on a regular basis. Given the Social Web is going to play an increasing role in User Assistance and Customer Support, that’s a surprise. What’s stopping them, I wonder? It may be they don’t understand how to use Twitter, they might… Read more »