Changing times in technical communication 2 – Workflow

We’ve been on the road in recent days and weeks, visiting different documentation teams, and we’ve found there are distinct signs of change. In this post, I’ll look at how we’re starting to see the workflow for creating User Assistance beginning to change. We found many documentation teams overstretched and starting to be asked how… Read more »

Why your Web content is like Doctor Who

Doctor Who is a popular British TV science fiction series that is celebrating its 50th anniversary later this year. So why is it like your Web content? Let us explain. Regeneration is a part of life One of the reasons why Doctor Who has managed to be popular for so long is due to the… Read more »

Content Strategy Lightning Talks: Applying Lean principles to content strategy

On Tuesday 26 February, Ellis Pratt from Cherryleaf will be speaking at the popular London Content Strategy lightning talk. Ellis will explain how the principles of Lean manufacturing can be applied to developing and managing content. It’s a way of writing that focuses on maximising the value to the user and minimising waste. Since the Agile development… Read more »