How much content can you actually re-use when you move to single sourcing?

One of the challenges when considering moving to a single sourcing authoring environment, such as DITA, is determining the Return on Investment. This often boils down to a key question: how much content can you actually re-use? Organisations typically attempt to answer this question in a number of ways: Conducting a semi-manual information audit of the… Read more »

Is there a difference between a Content Strategist and a Technical Author?

What’s in a name – at this week’s Content Strategy Meetup, which unfortunately I missed due to illness, a number of the attendees and speakers came from the technical communications community. They were Technical Authors/Documentation Managers or had a background as a Technical Author. So are Technical Authors and Content Strategists one and the same… Read more »

Cherryleaf featured in Data Quality Pro Journal – improving Healthcare data quality through policy and procedure management

In Data Quality Pro Journal, Dylan Jones interviews Ellis Pratt, Director at Cherryleaf, about how to improve Healthcare data quality through policy and procedure management. According to Dylan, “One of the single most common root-causes of poor information quality is outdated documentation and a lack of governance in the way policies and procedures are managed. Nowhere… Read more »