What it’s like to be a Technical Author

We’re planning to carry out a number of videoed interviews with a range of Technical Authors this week. This is to help promote the profession. We’ll be asking questions such as what their role is inside their companies, and how they became a Technical Author. The videos will be uploaded to the YouTube Channel for the Institute of… Read more »

tcworld interview: Technical Communication and social media

The July 2013 edition of tcworld magazine contains an interview with Cherryleaf’s Ellis Pratt on technical communication and social media. The magazine also includes an article by Sarah Maddox (now at Google) on how technical communicators can use Twitter in technical communication. We’re not certain when/if the online version will be uploaded to the tcworld… Read more »

Cherryleaf featured in Data Quality Pro Journal – improving Healthcare data quality through policy and procedure management

In Data Quality Pro Journal, Dylan Jones interviews Ellis Pratt, Director at Cherryleaf, about how to improve Healthcare data quality through policy and procedure management. According to Dylan, “One of the single most common root-causes of poor information quality is outdated documentation and a lack of governance in the way policies and procedures are managed. Nowhere… Read more »