One of the main benefits from single sourcing is the ability to reuse existing content. Different departments can avoid duplicating work, which means they can save time and money. Unfortunately, it can be difficult to quantify these savings before you move to an authoring or content management system that enables you to single source. Analysing… Read more »
Category: project management
We’ve been asked to a find candidates for a fabulous permanent vacancy at one of our clients. You need to lead and develop their vision of the role of User Assistance and content. This means treating content as a function of design (and user experience), with the appropriate information provided to users at all points… Read more »
Screencasts and video based learning content are growing in popularity, and we’re seeing a rise in the number of enquiries for this type of content. Estimating the time required to develop this type of content can vary quite considerably. The easiest way to estimate the time required is to use metrics based on the duration… Read more »
Dr Chris Atherton has kindly sent me a copy of her sketch notes outlining my presentation at Technical Communications UK 2013.
Here are my slides from last week’s Technical Communications UK 2013 conference, called “Planning user documentation when you are a startup business”: