Your policy and procedures manual as software

Jared Spool tweeted this morning: PLEASE, PLEASE! Tell me that Apple is going to release Hypercard for the iPad! — Jared Spool (@jmspool) September 9, 2014 HyperCard was a hypertext program that came with Apple Macintosh in the 1980s. It allowed you to create “stacks” of online cards, which organsiations used to create some of the first… Read more »

Location of Technical Authors – new data added to the map

The Institute of Technical Communicators has kindly provided us with additional data for our Location of Technical Authors map. They’ve supplied us with an anonymised list of the location of ISTC members. These are indicated by the peach coloured pins on the map. It confirms the locations where there are shortages of Technical Authors, with the exception… Read more »

Is it ok for technical communicators to experiment on users?

BBC News is reporting the OKCupid Website has revealed that it experimented on its users. It decided to reveal the tests after the discovery that Facebook had been manipulating the feeds of its users. It’s possible for anyone to run experiments on web pages, including technical communicators. You can display one page for 50% of your audience… Read more »

Creating a map showing the location of Technical Authors

Sarah Maddox’s post on how she has added “techcomm titbits” onto an interactive map, prompted me to look at whether we could create a map showing the location of Technical Authors around the UK. It’s something we’ve wanted to do for years, and Sarah’s post suggested it was much easier to do these days, thanks to… Read more »

RoboHelp 11 review (finally)

Adobe released its latest version of RoboHelp Version 11 (and Technical Communications Suite 5), a while back and asked if we could write a review. There have been a number of excellent reviews, so we’ve been wondering what extra we can say. We’ve decided to address some of the questions we’re often asked by organisations when they’re… Read more »