The IPad 3 as a documentation device : video

Here is a video of some initial tests we carried out on the iPad 3 and how it works as a device for delivering documentation: – Using iBooks to display ibooks, EPUB and PDF files. – Viewing web-based Help – Help delivered as an app.

Cherryleaf’s online induction technical author course gains ISTC accreditation

This Institute of Scientific and Technical Communicators (ISTC) has today accredited our £175 Technical author basic/induction training course. As this is an independent assessment of its quality, we’re delighted to have this course accreditation. The ISTC’s reviewers provided us with a lot of feedback. This was more than a paper exercise and Technical Authors are… Read more »

How important is video to Technical Authors?

Internet Psychologist Graham Jones addressed this question in his most recent weekly email. He said: Video is everywhere online. Indeed, YouTube is now the second biggest search engine, according to recent figures. When people can’t find what they want on Google, they turn instead to YouTube to find an answer, before they head off to… Read more »

Why you should write Help for your competitors’ products

At our “Developing your career as a technical author”  course yesterday there was a great discussion about meeting the needs of “Generation Y” – the part of the working population under 27 who have grown up with the Internet. It’s a group that makes up about 13% of the working population. We talked about the… Read more »