We’re going to be running a technical writing course for a client where the delegates are from the Support department. This means we have had to consider what we should teach Support staff about technical writing. We sent the delegates a pre-course questionnaire, asking them what they’d like the course to cover. I thought it… Read more »
Category: Training
Our article on moving classroom training online
With the COVID-19 lockdown, many organisations have had to stop providing classroom-based training. As the restrictions are loosened, will it come back? Will it be as popular and as common as it has been in the past? Here is a link to a PDF copy of an article Ellis wrote for the latest edition of… Read more »
Making Fire and Rescue Service policies and procedures consistent with the National Operational Guidance Programme
Fire and rescue services in the UK have an opportunity to improve their policies and procedures by building on the National Operational Guidance Programme (NOG) that is now produced centrally by The National Fire Chiefs Council’s Fire Central Programme Office. The Fire Central Programme Office has described NOG in this way: Operational guidance is what… Read more »
Creating training exercises for a Covid-19 spatially-distanced classroom
We’ve been adapting our policies and procedures writing course for the current Covid-19 training environment, and we’re now ready to deliver it in two different ways: The delegates and the trainer(s) all work from home, and the course is delivered online. The delegates are in a spatially distanced classroom, and the trainer(s) delivers the course… Read more »
Podcast 89: The end of corporate classroom training?
With the Covid-19 lockdown, corporate classroom training has had to stop. But will it come back? In this podcast episode, we look at: Do we need classroom training? How Google is converting its technical writing for developers classroom course to an online format How we are approaching the conversion of our classroom courses What others… Read more »