Prompted by a suggestion from one of our students, we’ve implemented a few improvements to the way we issue certificates of completion for our online training courses. Certificates are now issued through Teachable, the platform that hosts our courses. Your certificate recognises that you’ve successfully finished a course. The updated process makes it easier to… Read more »
Category: Training
Managing Documentation Projects with AI: September Course
AI can help technical writers draft, summarise, review, and restructure content. But there’s a bigger opportunity. What if you could use AI to help manage the documentation project itself? Our next Managing and mastering documentation projects with AI course takes place online on 7 and 8 September 2026. The course is designed for people who… Read more »
What tools like Claude Code and OpenAI Codex actually mean for L&D teams
For years, the job of a Learning and Development team was to make things: slide decks, PDF guides, LMS modules. You wrote content, packaged it, uploaded it, and hoped people clicked through it. The output was always static. The feedback loop was slow. That’s changing, and the change is more specific than “AI is transforming… Read more »
Master AI documentation projects this July
We’ve scheduled our next Managing and mastering documentation projects with AI course. It will be held on the mornings of 8th and 9th July 2026. The course helps documentation project managers and senior writers use AI for strategic advantages, so they can transform traditional workflows into efficient, high-quality, and scalable documentation operations. The course has… Read more »
Our next Managing and mastering documentation projects with AI course: April 2026
We’ve scheduled our next Managing and mastering documentation projects with AI course. It will be held on the mornings of 13th and 14th April 2026. We’ve extended the second day by half an hour. It’s now 3.5 hours long, so that we can fit in more content. It helps documentation project managers use AI for… Read more »
