What tools like Claude Code and OpenAI Codex actually mean for L&D teams

For years, the job of a Learning and Development team was to make things: slide decks, PDF guides, LMS modules. You wrote content, packaged it, uploaded it, and hoped people clicked through it. The output was always static. The feedback loop was slow. That’s changing, and the change is more specific than “AI is transforming… Read more »

Master AI documentation projects this July

We’ve scheduled our next Managing and mastering documentation projects with AI course. It will be held on the mornings of 8th and 9th July 2026. The course helps documentation project managers and senior writers use AI for strategic advantages, so they can transform traditional workflows into efficient, high-quality, and scalable documentation operations. The course has… Read more »

Are technical writing certifications worth It? A 2026 ROI analysis

The technical writing profession in the UK is changing. With the median salary for Technical Authors reaching £45,000, many professionals are wondering whether formal certifications offer genuine return on investment – or if practical experience alone suffices. This analysis examines the costs, benefits, and real-world impact of technical writing certifications in the current UK job… Read more »

Master policies and procedures writing this March

Join our training course on 24-24 March 2026 Are you facing the challenge of creating or updating your organisation’s policies and procedures? Our policies and procedures training course teaches you how to write clear and effective policies and procedures, in a straightforward and efficient way.   Course details Format: Live instructor-led virtual classroom via Microsoft… Read more »