Podcast 139: Techsmith’s Daniel Foster on the contentious relationship between technical writers and video content

In this podcast episode, we talk to Daniel Foster, Director of Strategy at TechSmith, about the contentious relationship between technical writers and video content. A growing trend among technical writers is the integration of video content alongside traditional documentation and visuals, offering a dynamic and immersive medium to enhance user understanding and engagement. However, writers… Read more »

Podcast 131: Diana Logan on GitLab and Hackathons

We talk to Diana Logan, Manager, Technical Writing at GitLab, about Gitlab’s approach to documentation and code. We discuss: Working in an “Docs as Code” environment The upcoming GitLab Docs Hackathon Working for a fully remote, asynchronous organisation More information: GitLab Docs Hackathon 23 – 27 January, 2023 Five fast facts about docs as code… Read more »

Podcast 65: Making ReadMe files more engaging, with Shwetha Madhan of VMWare

Shwetha Madhan works as an Information Developer for VMware, in Atlanta Georgia. She recently worked on a new approach to the release notes for the Workspace ONE product, where VMWare effectively turned them into a powerful marketing tool. They achieved a 7-fold increase in their click through rates (CTRs) by implementing a new tone of voice and engagement… Read more »