New e-learning course: Managing documentation projects with AI

Whilst AI is changing documentation work, organisations are seeing very different results. The most successful results come when you know what you ultimately want AI to achieve, and what “good” looks like. In an organisational context, you also need to know where AI belongs in the process, and how to keep control of quality. That… Read more »

Managing Documentation Projects with AI: September Course

AI can help technical writers draft, summarise, review, and restructure content. But there’s a bigger opportunity. What if you could use AI to help manage the documentation project itself? Our next Managing and mastering documentation projects with AI course takes place online on 7 and 8 September 2026. The course is designed for people who… Read more »

Master AI documentation projects this July

We’ve scheduled our next Managing and mastering documentation projects with AI course. It will be held on the mornings of 8th and 9th July 2026. The course helps documentation project managers and senior writers use AI for strategic advantages, so they can transform traditional workflows into efficient, high-quality, and scalable documentation operations. The course has… Read more »

6 strategic moves every documentation team should consider right now

The role of documentation teams is changing fast. Here’s what we think should be on every documentation manager’s strategic agenda. 1. Increase your visibility Visibility is about communicating status to stakeholders. It’s easier than ever to create dashboards that show content coverage, freshness, and usage, so there’s little excuse not to. If people can’t see… Read more »