Managing Documentation Projects with AI: September Course

AI can help technical writers draft, summarise, review, and restructure content. But there’s a bigger opportunity. What if you could use AI to help manage the documentation project itself? Our next Managing and mastering documentation projects with AI course takes place online on 7 and 8 September 2026. The course is designed for people who… Read more »

Master AI documentation projects this July

We’ve scheduled our next Managing and mastering documentation projects with AI course. It will be held on the mornings of 8th and 9th July 2026. The course helps documentation project managers and senior writers use AI for strategic advantages, so they can transform traditional workflows into efficient, high-quality, and scalable documentation operations. The course has… Read more »

6 strategic moves every documentation team should consider right now

The role of documentation teams is changing fast. Here’s what we think should be on every documentation manager’s strategic agenda. 1. Increase your visibility Visibility is about communicating status to stakeholders. It’s easier than ever to create dashboards that show content coverage, freshness, and usage, so there’s little excuse not to. If people can’t see… Read more »

Automating workflows in technical writing

Summary This article examines what can be automated and argues that automation supports, but cannot replace, human expertise. Technical writing automation improves consistency, speed, and discoverability by handling repetitive tasks and enforcing standards. AI agents add adaptive decision‑making. However, these tools introduce risks such as fragility, hidden assumptions, security issues, and loss of institutional knowledge…. Read more »