Short guide – A plan for improving outdated help documentation

We’ve added a short guide to our website: A plan for improving outdated help documentation, Let’s be honest: there’s a good chance the help documentation for your product or service is probably out of date. Before you feel defensive, know that you’re in good company. Most software vendors struggle with the same problem. Documentation has… Read more »

A nine-point strategy for developing a successful API documentation portal

Below is a strategy for developing a successful API documentation portal. By following these steps, you can create a plan for building a documentation portal that meets the needs of your API users, and supports the goals of your organisation. Overview of the steps Step One: Determine your audience For example, you need to know:… Read more »