Podcast 69: TCUK 2019 – The review

This episode of the Cherryleaf Podcast reflects on the main themes contained in the presentations at the Technical Communication UK 2019 conference. This conference is hosted by the Institute of Scientific and Technical Communicators. Transcript: Welcome to the latest episode from the Cherryleaf podcast. We’re going to just have a reflection on what happened at the… Read more »

Podcast 68: TCUK 2019 – The interviews

This episode of the Cherryleaf Podcast contains interviews recorded at the Technical Communication UK 2019 conference. Transcript: This is the Cherryleaf podcast. Hello and welcome to the Cherryleaf podcast. This podcast contains recordings from the TCUK 2019 conference, the technical communications UK 2019 conference. This is a conference run by the Institute of Scientific and… Read more »

Podcast 65: Making ReadMe files more engaging, with Shwetha Madhan of VMWare

Shwetha Madhan works as an Information Developer for VMware, in Atlanta Georgia. She recently worked on a new approach to the release notes for the Workspace ONE product, where VMWare effectively turned them into a powerful marketing tool. They achieved a 7-fold increase in their click through rates (CTRs) by implementing a new tone of voice and engagement… Read more »

How you could make your Help topics appear at the top of the Search Engines

  We’ve just uploaded a video on “How you could make your Help topics appear at the top of the Search Engines”. It’s about Schema.org/HowTo, which Google is promoting as the way to get instructional content to appear in the snippets box. There is a longer version of this video in Cherryleaf’s Advanced Technical Writing… Read more »