Feedback from our latest policies and procedures writing course

Here’s some of the feedback from our latest policies and procedures writing course: A really engaging and informative course. I will be able to use a lot of what went through today in current internal policy development. Victoria S.  (works for a charity) It was really informative, and Ginny is a very engaging trainer. Alice… Read more »

Registration now open for our next policies and procedures writing training course

Registration is now open for our next policies and procedures writing training course. This course will be held on Tuesday 29th October 2019 in central London (WC2R), and you can book your place on the course via the policies and procedures writing course page on our website. Spaces are limited, so it’s best to book early.

Writing skills for Technical Support staff survey

We’re planning a writing skills course for people working in Technical Support departments. If you work in a Technical Support department, you can help us develop this course by completing this survey. There are 12 short questions below (or you can use this alternative link to the survey):

New courses added to the Advanced Technical Communication training course bundle

There are now 10 courses that form part of the Advanced Technical Communication training course bundle. That’s because we added a course on Structured Writing in December, and we’re adding a course on UI/UX text writing. For the UI/UX writing course, we’re experimenting with taking an Agile development approach, and releasing the modules as they are produced…. Read more »