Whilst AI is changing documentation work, organisations are seeing very different results. The most successful results come when you know what you ultimately want AI to achieve, and what “good” looks like. In an organisational context, you also need to know where AI belongs in the process, and how to keep control of quality. That… Read more »
Tag: Training
Our ISTC-accredited AI technical writing course just got a major update for 2026/7
AI is reshaping technical writing, and our Using Generative AI in Technical Writing course has been refreshed to keep pace. Nearly 50 videos have been added or updated for 2026/7, building on the 40+ optional online practice exercises introduced earlier this year. The course walks you through how to apply generative AI at every stage… Read more »
Managing Documentation Projects with AI: September Course
AI can help technical writers draft, summarise, review, and restructure content. But there’s a bigger opportunity. What if you could use AI to help manage the documentation project itself? Our next Managing and mastering documentation projects with AI course takes place online on 7 and 8 September 2026. The course is designed for people who… Read more »
What tools like Claude Code and OpenAI Codex actually mean for L&D teams
For years, the job of a Learning and Development team was to make things: slide decks, PDF guides, LMS modules. You wrote content, packaged it, uploaded it, and hoped people clicked through it. The output was always static. The feedback loop was slow. That’s changing, and the change is more specific than “AI is transforming… Read more »
Master AI documentation projects this July
We’ve scheduled our next Managing and mastering documentation projects with AI course. It will be held on the mornings of 8th and 9th July 2026. The course helps documentation project managers and senior writers use AI for strategic advantages, so they can transform traditional workflows into efficient, high-quality, and scalable documentation operations. The course has… Read more »