Help us develop a technical copywriting course

We’ve put together a draft outline for a potential training course on technical copywriting, and we’re looking for feedback. Have we missed anything? If you’d like to give us feedback on the course outline, contact us. We’ll send you a link to a Google document containing the course outline. You can add your comments to… Read more »

Free mini online training course – Planning policies and procedures documentation

We’ve been developing some free mini online training courses. These are currently in a “preview” state, as we’re still working on the documentation to go with the videos. The videos are complete, and ready to view. One of the online courses looks at policies and procedures: Planning Policies and Procedures Documentation (Preview) This free course looks… Read more »

The risks with Technical Author certification

As part of the attempt to make technical writing similar to other professions, there have been a number of moves by different technical communication societies to introduce certification. This can be a good thing, but there are some dangers with it as well. Certification usually involves some training and a test. Students can be accredited… Read more »

Changes to our online technical communication training courses

We’ve made a few changes to our online training courses, to make it easier to order and understand. There are now just three online courses: Technical Author/technical writing Advanced technical communication End user documentation writing skills for developers We’ve moved all the other courses we had previously into a single, advanced technical communication skills course…. Read more »

Our next policies and procedures writing course will be on the 1st March

We’ve scheduled our next policies and procedures writing course.  It will be on the 1st March 2018, at our usual training venue next to Waterloo Bridge in central London. We get delegates from a variety of backgrounds, especially from care homes, housing associations, local councils, and technology companies.