Writing for User Interfaces Style Guide

The Government Digital Service has published an interesting guide on writing copy for User Interfaces and transactional interfaces: Writing for user interfaces It provides some good advice, and it’s consistent with the advice provided by other organisations, such as Apple, Google and Microsoft.

Towards Flow-Based User Assistance

Flow theory is a psychological concept that is gaining interest in e-learning. It is a concept that should be also considered in the fields of User Assistance and Technical Communication. Flow is akin to sportsmen being “in the zone” – flow is the situation where people are happiest when they are completely engaged in a task. Online Help… Read more »