Spreadsheets for calculating the ROI of User Assistance and Single Sourcing

Calculating machine at Arithmeum Museum BonnA few years ago, we published some spreadsheets on the Cherryleaf website for calculating the ROI of User Assistance and single sourcing systems.

We removed the single sourcing spreadsheet a while back, but we thought it might be a good time to update and republish it.

You can change the figures online to suit your situation and you can download the spreadsheets to your computer. Let us know how the numbers turn out for you – it’s always interesting to see the ROI figures that different teams achieve.

See: ROI on Technical Documentation and Single Sourcing calculators

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