At our “Developing your career as a technical author” course yesterday there was a great discussion about meeting the needs of “Generation Y” – the part of the working population under 27 who have grown up with the Internet. It’s a group that makes up about 13% of the working population. We talked about the… Read more »
Category: marketing
Lessons for technical communicators from the telecommunications sector
It’s often useful to look at the economic and technological pressures in other industries, to see if the trends emerging there are relevant to the technical communications/publications sector. In recent Blogs, we’ve covered the issues emerging in education, but the telecommunications industry might also provide some useful insights. Lee Dryburgh, organiser of the Emerging Communications Conference, has been interviewed… Read more »
If your Technical Publications department was a business
Sometimes it’s good for managers to look at a department in a slightly different way from normal. What, for example, if the Technical Publications department was a business? If a business troubleshooter were to come in and ask key commercial questions, could they be answered? Questions such as: Would it know how many customers it had?… Read more »
Trends in technical documentation – Is technical writing broken?
Cherryleaf and Ovidius are in the early stages of organising a free seminar for the technical communication community at the Møller Centre in Cambridge. The themes for the event are likely to be future trends in technical authoring, and related to this, is technical writing broken? We’re liaising with the ISTC’s Cambridge area group on… Read more »