Recording from UAEurope 2017 conference. With many software developers now spending their time developing APIs, there’s an increasing demand for API documentation writers. It’s a fast changing field, with emerging information design patterns and authoring tools. It’s also different from end user documentation, and this means many Technical Communicators are uncertain if and how they… Read more »
Category: online help conference
“The worst Help system I have ever seen”
Sarah Maddox reported from the WritersUA conference that Microsoft’s April Reagan gave a frank presentation on the planning and design that has gone into version 3 of Microsoft Help. She was quoted as saying the feedback on the Help 2 (used in Windows Vista) was poor. For example, “This is the worst help system I have ever seen”. At a previous… Read more »