Technical Author writing services

Our technical and business writing services

Creating end-user documentation (online Help)

Creating API documentation

Writing policies and procedures

Writing training courseware



Technical writing documentation services



Developing a product or application? Cherryleaf’s Technical Authors and content developers can create the right content for your audience, simply and efficiently.

Use Cherryleaf when you need:

Creating end-user documentation

Creating API documentation

Other content for end users

You can also Cherryleaf to create: embedded Help, getting started guides, Knowledge Bases, product datasheets, quick reference guides, reference manuals, tutorials, screencasts and video walkthroughs, and whitepapers.


Business-related writing services

We’ll provide you with content that is easy for staff to understand.

Writing policies and procedures

Cherryleaf writes and updates policies and procedures.

This can include:

  • Writing the content:
    • Policies
    • Processes
    • Procedures (work instructions and tasks)
    • A terminology database
    • Information based on roles and responsibilities
    • Training courseware
  • Publishing the policies and procedures (on paper and online)
  • Creating a simple set of standards (for voice and tone, formatting etc.)
  • Updating existing content
  • Training your staff


Training courseware writing services

If you need to develop training courseware for the classroom, or an online course, Cherryleaf can help you. Our staff have a unique background in both technical communication and learning development.

Many of our staff have postgraduate teaching qualifications and skills in the latest courseware development tools. This means your courseware will be effective both from a technological and an educational perspective.



Case studies


For examples of what we do, see our case studies.

We see an ongoing role for Cherryleaf as consultants who can help to get better documents out of the vast material we have added to the system. Very importantly, Cherryleaf were able to rapidly respond to our issues with the system and help us understand.

Dave Hughes, HCC Embedded CEO API documentation writing

I worked with Cherryleaf on a project for the European Community made up of a consortium of different companies and nationalities. Their communications skills were excellent and capacity to speak both fluent technical jargon and business English are truly superb.

John Fintan Galvin, IO1 Technical writing services


Our approach

Collaborative documentation projects with your staff

Some documentation projects are best done collaboratively. We become part of your development process.

We can work in a way that you’re able to add content. For example, your subject matter experts can write a rough draft for a topic. We can then turn that into clear information.

See also: Technical writing in an Agile environment

Topic based writing means you can re-use content

Writing something only once, and re-using it in many places, gives you the opportunity to save valuable writing time. This approach also reduces the chances of having variations of the same topic that are inconsistent or contradict each other. It can make it easier to update content, too.

Cherryleaf has lots of experience in writing fragments of content in self-contained topics. We also teach this approach on our DITA, Foundations of Technical Writing, and Writing Policies and Procedures courses.  

Sustaining success

Cherryleaf's projects team establishes long term relationships with many of our customers. We can also provide training, so you have the skills to maintain the project in-house. If you want to recruit someone on a permanent basis, Cherryleaf can help with that as well.


Useful information


Why the marketing funnel and technical writing are changing

There’s a new marketing funnel for software and other technology products. Today, many people tend to search for the solution to their problem on the Web and through Social Media before they buy a product or service, and a lot of them never even touch the product before buying it.

This means all of the information you provide, both pre- and post- sales, needs to provide the same consistent, high quality, experience to the user. What’s more, the subscription, “try before you buy”, sales model means users can stop being one of your paying customers in just a few days.

To learn more about this change, see:


Contact us

Complete the contact form below. Don’t worry if you don’t know the answers to all of the questions.

We will contact you to discuss your situation and requirements.

You can always phone or email us, if you prefer.

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