Cherryleaf – Technical writing services

Clear information, written for you, simply and efficiently

Developing a product? Don’t let your users get stuck

A technical communication user’s hierarchy of needs model - deliverables

Cherryleaf’s Technical Authors can create the right content for your audience, simply and efficiently.

Need help with a documentation project? Use Cherryleaf when you need:

  • User manuals
  • Onboarding screens
  • Online Help
  • Knowledge bases
  • Screencasts and video walkthroughs
  • API documentation
  • Reference manuals
  • Policies and procedures manuals
  • Quick reference guides
  • Getting started guides
  • Embedded Help
  • Product sheets
  • Training courseware

See also: Decision making guide: Do I need a Technical Author?


Case studies

logos-anim

For examples of what we do, see our case studies.

We see an ongoing role for Cherryleaf as consultants who can help to get better documents out of the vast material we have added to the system. Very importantly, Cherryleaf were able to rapidly respond to our issues with the system and help us understand.

Dave Hughes, HCC Embedded CEO API documentation writing

I worked with Cherryleaf on a project for the European Community made up of a consortium of different companies and nationalities. Their communications skills were excellent and capacity to speak both fluent technical jargon and business English are truly superb.

John Fintan Galvin, IO1 Technical writing services

 

 


Need policies and procedures?

Cherryleaf writes and updates policies and procedures. You’ll receive easy to understand information, which you can update when you need.

This can include:

  • Writing the content:
    • Policies
    • Processes
    • Procedures (work instructions and tasks)
    • A terminology database
    • Information based on roles and responsibilities
    • Training courseware
  • Publishing the policies and procedures (on paper and online)
  • Creating a simple set of standards (for voice and tone, formatting etc.)
  • Updating existing content
  • Training your staff

Business-related writing services

Policies and procedures

Training courseware


Technical writing and User Assistance is changing

Technical writing and the customer journey - Cherryleaf

You get more prospects to your website, and you turn more trial users into paying customers.

Discover more:


Collaborative documentation projects with your staff

Some documentation projects are best done collaboratively. We become part of your development process.

We can work in a way that you’re able to add content. For example, your subject matter experts can write a rough draft for a topic. We can then turn that into clear information.

See also: Technical writing in an Agile environment


Sustaining success

Cherryleaf's projects team establishes long term relationships with many of our customers. We can also provide training, so you have the skills to maintain the project in-house. If you want to recruit someone on a permanent basis, Cherryleaf can help with that as well.


Contact us

Complete the contact form below. Don’t worry if you don’t know the answers to all of the questions.

We will contact you to discuss your situation and requirements.

You can always phone or email us, if you prefer.

* Required

Your name (* required)

Your email (* required)

Your telephone number

Your location *(required)

Tell us a little about your requirement *(required)

Can you tell us how much content is needed?
(Or, for existing content, how much is there?)

Tell us a little about your audience, timescales and budget.

How would you like Cherryleaf to help you?

CAPTCHA

captcha

Please enter the CAPTCHA image above in the field below (required):