The quickest way to bond with a customer is to offer the right answer to their questions, every time
Cherryleaf can help when you need a knowledge base, online Help or a user manual. You may not have the time or skills to do it in-house. We’ll create these for you, simply and efficiently, and within an agreed schedule and budget.
This means you’ll keep your software project and costs on track. You’ll meet your users’ expectations.
Give your users the Help content they need
You can use Cherryleaf’s team of Technical Authors to develop :
- A Knowledge Base website
- Web-based context-sensitive Help
- .CHM Help files
- PDF user manuals
One source, many outputs
We often use a single sourcing and topic-based authoring approach. You can publish content to a range of different outputs. You can also provide a more personalised experience for the user.
Have a preferred authoring tool?
Cherryleaf works with a wide range of authoring tools. We have close links with the leading Help tool vendors. For example: Adobe (makers of RoboHelp) and MadCap Software (makers of Flare).
We also work with Markdown-based tools and Microsoft Word. We can set up the writing process so it suits your needs, standards and technologies.
Online Help can save you money
80% of the lifetime cost of software occurring after the sale. So providing good online Help can be more important that you might think. Try out Cherryleaf’s online cost reduction calculator, you can see how much money you could save.
Online Help is changing
To discover more, see:
Cherryleaf's projects team establishes long term relationships with many of our customers. We can also provide training, so you have the skills to maintain the project in-house. If you want to recruit someone on a permanent basis, Cherryleaf can help with that as well.
Need help in developing your online Help?
Complete the contact form below. Don’t worry if you don’t know the answers to all of the questions.
We will contact you to discuss your situation and requirements.
You can always phone or email us, if you prefer.