Stack Overflow, a collaboratively edited question and answer site for programmers, has announced its plans to add documentation to the site: “Lately we’ve been asking ourselves “what else could we do to improve developers’ lives on the internet?”. Jeff’s original announcement of Stack Overflow said this: There’s far too much great programming information trapped in forums,… Read more »
Category: Technical Documentation
New date for our advanced technical writing course
We’re moving our public classroom course on Trends in Technical Communication Course – Advanced Technical Writing Techniques from the 18th September to Tuesday 22nd September. There are places available if you’d like to book. We’ve also run this course a number of times during the summer as an “onsite” course for clients, using WebEx and Lync (soon to… Read more »
Creating palaces of almost forgotten things
This weekend, we went to the Fabularium on London’s South Bank, where the programme highlighted The Museum of Almost Forgotten Things. It struck me that this concept could also be applied to technical communication. The impetus to write things down, to document policies and procedures and to write user documentation for software written in a… Read more »
Content as an API – Google’s engineering documentation
Google’s Riona MacNamara presented at the Write The Docs North America conference on “Documentation, Disrupted: How Two Technical Writers Changed Google Engineering Culture“. In the video of the presentation below, Riona explains how she worked with a small team of writers and engineers to build a documentation platform in six months that is becoming a part of the… Read more »
What should be on our roadmap for training courses in technical communications?
We thought it would be useful to reflect on our plans for topics and courses in technical communications. In the past, some of the best suggestions have come from customers and prospects; it’s great to pick up useful ideas from others. Today, you’ll find classroom or elearning training courses in: Technical writing (Technical Author/Technical writing Basic/Intermediate and Advanced technical writing… Read more »