Podcast 104: Fixing broken developer portals

On the Cherryleaf Podcast, we look at some of the common content challenges organisations face with their developer portals, and ways to fix them. We also look at creating a friction log, and the complexity of banking related APIs. Transcript: This is the Cherryleaf podcast.  Hello and welcome to the Cherryleaf Podcast. We’re going to look at in this… Read more »

API documentation: the undiscovered country

Recording from UAEurope 2017 conference. With many software developers now spending their time developing APIs, there’s an increasing demand for API documentation writers. It’s a fast changing field, with emerging information design patterns and authoring tools. It’s also different from end user documentation, and this means many Technical Communicators are uncertain if and how they… Read more »

Content as an API – Google’s engineering documentation

Google’s Riona MacNamara presented at the Write The Docs North America conference on “Documentation, Disrupted: How Two Technical Writers Changed Google Engineering Culture“. In the video of the presentation below, Riona explains how she worked with a small team of writers and engineers to build a documentation platform in six months that is becoming a part of the… Read more »