We have a number of projects running at the moment that involve us improving organisations’ policy and procedures documents. It may not seem likely, but these projects are enormous fun. The best analogy I can find is that it’s like rearranging someone else’s record collection. Or in a more modern setting, it’s like creating a… Read more »
Tag: procedures
Improving policy and procedures documents
I’ve been trying to work out why we’ve seen a marked increase in the number of enquiries relating to improving policy and procedures documents. Typically, these documents relate to very important issues. For example: dealing with vulnerable people calling an emergency hotline, and ensuring patient records are always handled confidentially and securely. Reading these documents, it… Read more »