April date for our policies and procedures writing course

Our next policies and procedures writing course will be held on Monday 11th April. Discover how to create clear and effective policies and procedures. This course teaches your staff how to write clear and effective policies and procedures, in a straightforward and efficient way.

Cherryleaf’s policies and procedures writing – Next course 24th November 2015

Cherryleaf’s first public policies and procedures writing course will be held on the 24th November 2015, at our training centre in central London (SW7). Discover how to create clear and effective policies and procedures. Cherryleaf’s policies and procedures course teaches your staff how to write clear and effective policies and procedures, in a straightforward and efficient way. This course… Read more »

Creating palaces of almost forgotten things

This weekend, we went to the Fabularium on London’s South Bank, where the programme highlighted The Museum of Almost Forgotten Things. It struck me that this concept could also be applied to technical communication. The impetus to write things down, to document policies and procedures and to write user documentation for software written in a… Read more »

Why business writing is so difficult

“Everyone is taught to write at school, so surely everyone can write in business?” Although the quotation above would seem to make sense, the reality is that many people find it hard to write in a business context. They struggle to write clearly, and it can take them ages to produce a piece of content. It’s not… Read more »

The sad case of GDS and the tax manuals

The UK’s Government Digital Service has been doing great work in putting users’ needs before the needs of government, so it was a shock to see the revised tax manuals the GDS and HMRC published recently. In the GDS blog post, First HMRC manual on GOV.UK – give us your feedback, Till Worth explained: “HMRC has built a new… Read more »