Master policies and procedures writing this March

Join our training course on 24-24 March 2026 Are you facing the challenge of creating or updating your organisation’s policies and procedures? Our policies and procedures training course teaches you how to write clear and effective policies and procedures, in a straightforward and efficient way. Policies and procedures writing training course promotional videoWatch this video… Read more »

Evaluating policies and procedures with AI personas

Yesterday, we blogged about using AI to simulate users of software to gain insights into how different types of users react to a user guide or online help. We have also developed a similar app for evaluating policy and procedure documents. This is an important issue because some organisations spend considerable time creating policies that… Read more »

Getting the most from AI when creating policies and procedures

Policy and procedure documentation has long been akin to organisational quicksand. Policy teams sink countless hours into mechanical tasks: formatting documents, coordinating reviews, chasing approvals, and ensuring compliance with the latest regulations. The work is critical, but the process is often close to its breaking point. It can be slow, expensive, and increasingly unsustainable as… Read more »

Policies and procedures writing training course: December course dates

We’re now taking booking for our next Policies and procedures writing training course: Session 1: Monday 15th December 2025 09:30-12:30 GMT Session 2: Tuesday 16th December 2025 09:30-12:30 GMT Format: Two 3-hour sessions via Microsoft Teams If most attendees are US-based, we’ll adjust the timing to accommodate your time zone. Contact us for information on how… Read more »

We’ve developed a free policy and procedures audit tool

We've developed a free policy and procedures audit toolWatch this video on YouTube The policy and procedures audit tool is a specialised web application we’ve designed to help teams systematically assess, prioritise, and improve their internal policy and procedures documents. Managers responsible for policy governance, compliance or enablement, can add policies or procedures, and then… Read more »