Do you love, or hate, the Help that comes with your product or service? Or is it just, Meh?
Take a few minutes to tell us why, and let’s see if your situation is similar to others.
We’ll be sharing our findings on the Cherryleaf blog and Cherryleaf podcast. Any findings we publish will be anonymised.
There are 10 short questions. It should only take about three minutes to complete.
What is “Help”? We mean: online Help, knowledge bases, paper guides, UI text and other information that helps stop users getting stuck.
Contact us if you have any questions about this survey.
Great, let’s start!