We conduct short surveys into most important issues organisations face with regard to technical communication.
Most take about three to four minutes to complete.
We’ll be sharing our findings on the Cherryleaf blog and Cherryleaf podcast. Any information will be anonymised, and we won’t be publishing individual responses.
Policies and Procedures writing questionnaire
This is a survey to help us understand the current issues people face when they need to create policies and procedures:
How good is your product’s Help?
Do you love, or hate, the Help that comes with your product or service? Or is it just, Meh?
Take a few minutes to tell us why, and let’s see if your situation is similar to others.
We’ll be sharing our findings on the Cherryleaf blog and Cherryleaf podcast. Any findings we publish will be anonymised.
There are 10 short questions. It should only take about three minutes to complete.
What is “Help”? We mean: online Help, knowledge bases, paper guides, UI text and other information that helps stop users getting stuck.
Great, let’s start!
Closed surveys
Policies and procedures – issues and challenges (2018)
Why does your organisation have end user documentation?
Chatbot development
Location of Technical Authors map
Cherryleaf 2017 European technical communicators survey results – Part 3 Other Salaries
Cherryleaf 2017 European technical communicators survey results – Part 2 UK Salaries
Cherryleaf 2017 European technical communicators survey results – Part 1
Summary of the findings from our 2016 technical communications survey
Cherryleaf Technical Author survey 2011 – in words
Cherryleaf Technical Author survey 2011 – in pictures
Cherryleaf Technical Author survey 2011 – in figures
Which future trends interest a typical Technical Author?
Survey of UK Documentation Teams